Experience

City of Ashland, WI

• United States
• Government Administration
• 1 - 100 Employee

• Assistant Planner / Main Street Manager

  • Jan 2021 - Oct 2023

  Ashland, Wisconsin, United States -Executive Director of the Ashland Main Street Program -Completed monthly and annual reporting of the Main Street Program activities to the Wisconsin Economic Development Corporation (WEDC) -Administered the Main Street Board meetings, which included sending appropriate public notices, taking minutes, preparing and executing educational materials/presentations, and leading discussion -Coordinated downtown projects related to economic development, historic preservation, placemaking… Show more -Executive Director of the Ashland Main Street Program -Completed monthly and annual reporting of the Main Street Program activities to the Wisconsin Economic Development Corporation (WEDC) -Administered the Main Street Board meetings, which included sending appropriate public notices, taking minutes, preparing and executing educational materials/presentations, and leading discussion -Coordinated downtown projects related to economic development, historic preservation, placemaking, and other initiatives that advance downtown goals and objectives -Designed and managed Ashland Main Street’s website and developed a cross-channel social media platform to engage different community stakeholders on Facebook, Instagram, and TikTok -Planned and implemented creative downtown events and programming to complement existing Ashland Chamber of Commerce events (e.g. Ashland Downtown Days) -Presented to City Council and other community groups on various Main Street projects -Administered the Downtown Building Improvement Grant Program, a façade improvement grant program for downtown property/business owners -Miscellaneous Assistant Planner responsibilities which included sending public notices and taking minutes for existing committees, customer service, assisting with UDO amendments, Site Plan review, issuing building and zoning permits, and other tasks as needed

• Planning and Development Intern

  • Aug 2020 - Jan 2021

  Ashland, Wisconsin, United States -Assisted with a variety of City projects related to housing, economic development, historic preservation, environmental sustainability, and downtown development -Assisted with City zoning and rezoning projects -Completed grant applications such as the Wisconsin Historic Preservation Fund Subgrant -Assisted in issuance of Building Permits and other department functions as needed

• Marketing and Public Outreach

  • Jan 2020 - Aug 2020

  Ashland, Wisconsin, United States -Designed and disseminated print marketing via remote work experience to engage community members and communicate the City’s initiatives, updates, and available resources -Assisted with marketing of various community resources and activities including: Ashland Farmer’s Market, Ashland Main Street, seasonal promotions, COVID-19 safety precautions, and more -Created educational materials for various Planning and Development resources including: building Accessory Dwelling Units (ADUs) in… Show more -Designed and disseminated print marketing via remote work experience to engage community members and communicate the City’s initiatives, updates, and available resources -Assisted with marketing of various community resources and activities including: Ashland Farmer’s Market, Ashland Main Street, seasonal promotions, COVID-19 safety precautions, and more -Created educational materials for various Planning and Development resources including: building Accessory Dwelling Units (ADUs) in Ashland, Community Development Block Grant (CDBG), Housing Improvement (HIP) Program, and more



Northland College Student Association (NCSA)

• United States
• Higher Education

• Marketing and Outreach Coordinator

  • Aug 2020 - Jan 2021

  Ashland, Wisconsin, United States -Acted as a communication liaison between club leaders and NCSA staff -Educated club leaders of all available NCSA and campus resources -Ensured the student body was up to date on all NCSA and campus events, activities, and resources -Designed and disseminated effective print marketing materials on behalf of NCSA -Managed all NCSA social media accounts and NCSA website

• Co-President

  • May 2019 - May 2020

  Ashland, WI, United States -Planned and carried out a variety of campus events ranging in size from 10 attendees, to well over 600 attendees -Organized and coordinated monthly Community Forums on a variety of topics (e.g. Title IX, campus community spaces, and smoking on campus) -Lead weekly NCSA staff and Senate meetings, while enforcing parliamentary procedure -Communicated with the student body and voiced student concerns to the Northland College administration -Non-Profit administration; maintained… Show more -Planned and carried out a variety of campus events ranging in size from 10 attendees, to well over 600 attendees -Organized and coordinated monthly Community Forums on a variety of topics (e.g. Title IX, campus community spaces, and smoking on campus) -Lead weekly NCSA staff and Senate meetings, while enforcing parliamentary procedure -Communicated with the student body and voiced student concerns to the Northland College administration -Non-Profit administration; maintained NCSA's status as a 501(c)(3) nonprofit organization -Managed various financial responsibilities including: ensuring a balanced budget, payroll, dispersing club funding, and REFund grant administration -Hired, trained, and managed a staff of eight students Show less



First Bank Financial Centre (FBFC)

• United States
• Banking
• 1 - 100 Employee

• Senior Customer Service Representative

  • Mar 2018 - Sep 2019

  -Built customer confidence and trust by performing transactions in an accurate and professional manner -Provided cash receipts and payment services in accordance with financial institution procedures -Maintained financial privacy and customer confidence in accordance with confidentiality laws and regulations -Assisted with problem resolution for customers -Educated customers on banking products to improve their banking experience -Trained and mentored new Customer Service… Show more -Built customer confidence and trust by performing transactions in an accurate and professional manner -Provided cash receipts and payment services in accordance with financial institution procedures -Maintained financial privacy and customer confidence in accordance with confidentiality laws and regulations -Assisted with problem resolution for customers -Educated customers on banking products to improve their banking experience -Trained and mentored new Customer Service Representatives -Actively acquired new banking relationships -Provided account servicing and maintenance

• Customer Service Representative

  • Oct 2016 - Mar 2018

  -Built customer confidence and trust by performing transactions in an accurate and professional manner -Provided cash receipts and payment services in accordance with financial institution procedures -Maintained financial privacy and customer confidence in accordance with confidentiality laws and regulations -Assisted with problem resolution for customers -Educated customers on banking products to improve their banking experience