Recruiter

• Jan 2023 - Present

Loan Partner

• May 2022 - Jan 2023

- Oversaw all lead and application tracking for two loan officers and created a tracking system to ensure all due dates/compliance dates are met.- Completed initial application intake and set up all new files.- Prepared and maintained mortgage loan files from application to submission into processing to ensure the completeness and accuracy of required documents.- Collected and analyzed information regarding the customer's income, assets, and debts to adhere to regulatory and underwriting guidelines.- Monitored and interpreted company, underwriting, and compliance guidelines and maintained up-to-date files of applicable guidelines.- Reviewed rates and terms of mortgage loan products with consumers, as requested by Loan Originator.- Advised the customer regarding the benefits and disadvantages of different Gateway loan products and negotiates acceptable terms with the customer.- Communicated steps of loan approval by sending a prequalification letter to all parties involved.- Maintained relationships with realtors, builders, and clients to develop and retain existing business.- Oversaw customer interactions and communicated with all parties involved in each transaction from application to closing, including prequalifying potential home buyers and weekly status updates.- Conducted face-to-face meetings with clients when Loan Officer cannot attend. Show less

Regional Junior Processor

• Oct 2020 - May 2022

- Managed a pipeline of loan files in various stages of processing as designated by management and ensured customer service standards and deadlines are met. - Maintained and updated loan application information within the LOS (Byte) system, as well as other applications, as needed.- Ordered appraisals, title work, surveys, verifications, and other items required for completing applications, and followed-up to ensure these items are delivered in the required time frames.- Compiled and analyzed financial information and documents for mortgage applications and confirmed compliance with underwriting guidelines. - Provided mortgage application information requirements to the parties involved, including Loan Originators, realtors, sellers, and applicants.- Prepared and issued forms required for regulatory compliance. - Trained and mentored less experienced Processors & Loan Officer Assistants, covering such activities as file flow, underwriting guidelines, time management to meet deadlines, LOS (Byte), and Desktop Underwriter. Show less

Business Development Manager

• Aug 2019 - May 2020

- Negotiated contractual terms and conditions for employment services and worked with the operations and recruiting team to fulfill job orders.- Identified and qualified sales opportunities by providing a consultative and value-added approach to develop relationships.- Generated sales leads, cold-called prospects, and set meetings daily.- Built and implemented strategies to develop relationships and expand business with new and existing clients.- Created a dynamic pipeline of qualified new key business relationships through sales channels including lead generation and networking.- Continued customer communication conducted face-to-face visits and provided administrative follow-up and problem resolution to affirm commitments. Show less

IT Technical Recruiter

• Apr 2019 - Aug 2019

- Regularly tracked and analyzed pipeline and performance data.- Collected data on cost per hire and time-to-hire.- Created and executed innovative strategies to achieve monthly hiring goals.- Conducted screening interviews and presented the most qualified candidates to conduct a more detailed interview with clients.- Proactively communicated with candidates to engage with them about current openings and the most suitable positions aligning with their skillset.- Developed talent pipelines for future hiring needs.- Participated in career fair events to help hire internal candidates. Show less