Experience

Our House Senior Living

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Accounts Receivable Specialist

  • Jan 2022 - Present

• Community Director

  • Oct 2020 - Feb 2022

  Oversees both Assisted Care and Memory Care CBRFs. Provides direct supervision of resident care staff, which includes monitoring job performance, coaching, counseling, and conducting performance evaluation. Ensures that weekly marketing has been completed meeting Marketing Program and Director of Operations expectations. Responsible in maintaining occupancy to meet or exceed budget. Provides training and education to resident care staff on an ongoing basis. Orientates new employees to the policies and procedures; resident care; cleaning schedules, activity schedules, staff schedules, food preparation, and medical distribution. Verifies all employee hours and processes and or approves the bi-weekly payroll. Organizes and plans monthly staff meetings. Motivates employees through staff appreciation, recognition, and incentive programs. Promotes positive employee relations and resolves grievances. Compiles expenses on a regular basis and approves all expenses. Completes and or approves all Accounts Payable, Accounts Receivables and Invoicing in QuickBooks. Prepares daily, weekly, and monthly reports as required by Federal and State regulations. This includes payroll, occupancy, budget variance, etc.Organizes, develops, and conducts service plan reviews, as required by state codes, with appropriate resident care team members and resident families. Show less

• Executive Director

  • Nov 2019 - Oct 2020

  Provides direct supervision of resident care staff, which includes monitoring job performance, coaching, counseling, and conducting performance evaluation. Ensures that weekly marketing has been completed meeting Marketing Program and Area Directors expectations. Responsible in maintaining occupancy to meet or exceed budget. Provides training and education to resident care staff on an ongoing basis. Orientates new employees to the policies and procedures; resident care; cleaning schedules, activity schedules, staff schedules, food preparation, and medical distribution. Verifies all employee hours and processes and or approves the bi-weekly payroll. Organizes and plans monthly staff meetings. Motivates employees through staff appreciation, recognition, and incentive programs. Promotes positive employee relations and resolves grievances. Compiles expenses on a regular basis and approves all expenses. Completes and or approves all Accounts Payable, Accounts Receivables and Invoicing in QuickBooks. Prepares daily, weekly, and monthly reports as required by Federal and State regulations. This includes payroll, occupancy, budget variance, etc.Organizes, develops, and conducts service plan reviews, as required by state codes, with appropriate resident care team members and resident families. Show less

• Residence Director

  • Feb 2018 - Nov 2019

  Provides direct supervision of resident care staff, which includes monitoring job performance, coaching, counseling, and conducting performance evaluation. Ensures that weekly marketing has been completed meeting Marketing Program and Area Directors expectations. Responsible in maintaining occupancy to meet or exceed budget. Provides training and education to resident care staff on an ongoing basis. Orientates new employees to the policies and procedures; resident care; cleaning schedules, activity schedules, staff schedules, food preparation, and medical distribution. Verifies all employee hours and processes and or approves the bi-weekly payroll. Organizes and plans monthly staff meetings. Motivates employees through staff appreciation, recognition, and incentive programs. Promotes positive employee relations and resolves grievances. Compiles expenses on a regular basis and approves all expenses. Completes and or approves all Accounts Payable, Accounts Receivables and Invoicing in QuickBooks. Prepares daily, weekly, and monthly reports as required by Federal and State regulations. This includes payroll, occupancy, budget variance, etc.Organizes, develops, and conducts service plan reviews, as required by state codes, with appropriate resident care team members and resident families. Show less

• Home Manager

  • Jun 2017 - Feb 2018

  Complete the home staffing schedule and ensure the staff shifts are always covered within optimal hours with supervisory assistance. Assist community director in making hiring decisions for the home.Review Individual Service Plans (ISP) and Medication Administration Records for completion and accuracy, and follow-up on corrections needed.Oversee the following:*House staff to ensure that they are completing job duties efficiently.*Training of direct care staff, to ensure direct care staff completes all paperwork for training programs.*Completion and/or follow-up on the completion of documentation needed, including but not limited to, Incident/Accident/Injury reports, Behavior Tracking Data Sheets, Vehicle Accident reports.*Direct care staff to ensure consumer specific goals and objectives are followed and addressed.*Direct care staff to ensure good health, hygiene, and grooming of consumers, and that consumers maintain adequate and appropriate personal belongings.*Direct care staff to ensure housekeeping is done and cleaning checklists are filled out.*Purchase and/or oversee the purchase of necessary household supplies, food, and consumer purchases.*Document and conduct monthly fire drills and evacuation drills.*Be available for mandatory on-call rotation which includes 24-hour availability (via telephone) and in-person during office hours, unless other arrangements can be made. Show less



Reedsburg Area Senior Life Ctr

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Office Manager

  • May 2013 - Feb 2017

  Responsible for making sure the appropriate parties, county, state and federal agencies of admissions, transfers, discharges and deaths. Oversees day to day customer relations. Compile and maintain resident/tenant and employee records. Assure all Federal & State required forms/reports are updated according to regulations.Assist in the generation of cost reports and capital budgeting as required. Responsible for day to day management of accounting processes such as bank deposits, ACH transfers, balance sheet accounts, cash flow, maintaining proper cash handling processes and financial statements. Serves as part of the Quality Assurance committee. Post and processes accounting entries. Responsible for calculating and billing Medicare, Medicaid and Insurances for reimbursement. Ensure resolution of problems related to electronic medical record entries and re-analyze records for quality check. Sends and compiles health information for Medicare/Insurance appeals and reviews. Responsible for assigning all ICD-9/ICD-10 codes for treatment and diagnoses for Medicare, Medicaid and Insurance Reimbursement Show less


Reedsburg Area Medical Center
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Certified Pharmacy Technician

  • Nov 2008 - Apr 2011

Reedsburg Area Ambulace Service
• United States
• Transportation/Trucking/Railroad
• Business Office Assistant

  • Nov 2008 - Apr 2011
• Department Secretary

  • Dec 2005 - Nov 2008

Fairview Rehab & Nursing Home
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• CNA

  • Jan 1999 - Nov 2003