Experience

IHG Brands

• United Arab Emirates
• Architecture and Planning
• 1 - 100 Employee

• Business Development Executive

  • Oct 2020 - Present

  *Conduct market research to identify potential clients. *Reach out to potential customers via telephone, email and in-person. *Conduct outdoor meetings with prospected clients to gain sales opportunities and meet company’s business growth plans and sales targets *Prepare quotations and proposals *Negotiate, prepare and sign contracts or close orders with clients *Identify and pursue valuable business opportunities to generate revenue and improve profit *Work closely with staff across departments to implement growth strategies. *Prepare letters, presentations and reports *Cultivate strong relationships with new clients, while maintaining existing client relationships.



Eurosplay Advertising LLC

• Projects Coordinator| Business Development Associate

  • Mar 2020 - Oct 2020

  • Deal with correspondence, complaints and all queries. • Prepare letters, presentations and reports • Supervise and monitor the work of administrative and production staff • Liaise with staff, suppliers and clients • Implement and maintain procedures/office administrative systems • Monitor the director’s email and respond to all emails – English and French • Prepare communications on behalf of the director • Answer phone calls • Conduct and prepare research and presentations that the director may require • Reach out to potential customers via telephone, email and in-person • Conduct outdoor meetings with prospected clients to gain sales opportunities and meet company’s business growth plans and sales targets • Negotiate, prepare and sign contracts with clients • Apply strategic negotiation and sales closing skills • Identify and pursue valuable business opportunities to generate revenue and improve profit • Read and study Technical drawings and specifications and prepare quotation for all inquiries received (should send quotation in 24hrs) • Compute costs by analyzing labor, material, and time requirements. • Present cost and price estimates to the director for approval • Prepare proposals to client • Represent company in meetings. • Process all required documents to obtain work permits at site (Malls, Airports, Municipalities) • Maintain full coordination with production team to make sure projects are delivered in a timely manner and to the highest standard possible. • Supervise site (Factory and actual field) to control work done at site. • Plan and organize resources in advance for the assigned site by daily preparation of labor schedule. • Observe the skills, attitude, attendance etc. of the workforce and rate them monthly to improve their performance at site. • Take full‐charge of international shipments – perform full logistics duties for all import and export shipments



Cercle D'art L.L.C OFFICIAL

• United Arab Emirates
• Retail Art Supplies
• 1 - 100 Employee

• Sales & Business Development Manager

  • Aug 2018 - Mar 2020

  • Manage and maintain company’s social media accounts. Respond to all inquiries • Reach out to potential clients via telephone, email and in-person • Conduct outdoor meetings with prospected clients to gain sales opportunities and meet company’s business growth plans and sales targets • Negotiat, prepare and signe contracts with clients • Apply strategic negotiation and sales closing skills • Identify and pursue valuable business opportunities to generate new company revenue and improve profit • Establish relationships with key decision-makers within client’s organization to promote growth and retention • Keep quotas through penetration projects from existing and new clients • Collaborate with company departments to develop new strategies to capitalize on emerging customer and market trends • Report directly to the General Manager and Project manager to provide comprehensive support services and ensure a professional, responsive and effective experience with the organization as a whole • Carry out other reasonable duties as needed



A & J Decore Interiors, Dubai

• Sales Executive

  • Dec 2016 - Aug 2018

  • Develop strategic relationships with existing clients • Reach out to potential clients via telephone, email and in-person • Manage and maintain company’s social media accounts respond to all inquiries • Conduct outdoor meetings with prospected clients to gain sales opportunities • Target new markets and turned leads into customers through proactive sales and negotiation techniques • Identify and research good quality products from vendors and suppliers • Collaborate with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets • Achieve sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships • Effectively secure and negotiate contracts with high-value clients • Increase sales revenues to leverage effective negotiating skills • Carry out other reasonable duties as needed



Hour Car Rent A Car LLC

• Receptionist cum Secretary

  • Aug 2015 - Dec 2016

  • Greet all visitors and customers coming to the office, handles all calls with grace, sophistication and professionalism • Greet visitors, respond to inquiries from the public, answer emails and telephones, route and screen calls, and provide information about the company and encourage them to sign up for an account with us • Administer correspondence, manage incoming calls, phone messages, emails and mail. • Maintaine database of Management’s personal legal documents and secure validity. • Organize and attend meetings with managers and clients/suppliers to offer Corporate Annual Contracts • Manage Car Rental bookings from start to finish, manage all Salik and RTA fines, guided customers on how to use our mobile application, and coordinate Pick up and drop off of cars • Create business correspondence/ Inter-office Memos, prepare and sent LPO to clients / suppliers and Prepare and send quotations and invoices to customers • Organize and maintain diaries for meetings • Carry out other reasonable duties as needed



ANZ

• Australia
• Banking
• 700 & Above Employee

• Collections Associate

  • Jan 2014 - Dec 2014

  • Prevent impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate. • Perform targeted collections and monitoring accounts to identify outstanding debts and overdue payments • Handle high volume of in-bound calls pertaining to reconciliation of delinquent accounts. • Contact clients with past due accounts to formulate timely debt payment plans and discuss restructuring options to encourage them to put account up to date. • Process payments, resolved billing and customer credit issues and updated account status records • Prevent impending loss and increase profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate. • Perform targeted collections and monitoring accounts to identify outstanding debts and overdue payments • Handle high volume of in-bound calls pertaining to reconciliation of delinquent accounts. • Contact clients with past due accounts to formulate timely debt payment plans and discuss restructuring options to encourage them to put account up to date. • Process payments, resolve billing and customer credit issues and updated account status records



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Risk Management Analyst

  • Mar 2009 - Oct 2013

  • Perform routine account activity review of high risk transactions to evaluated fraud compliance risks • Review security information and account activities with customers • Authenticate customer at point of sale and verifying their security information and transactions • Identify the type of fraud and setting accounts up for investigations • Assist Fraud Call Center analysts on account review • Assist with taking inbound calls from the merchants, merchant centers and branches with the purpose of detecting fraud or providing authorizations at the point of sale • HVAC ( High Velocity Account Control) Work referrals for VIP or high spender accounts • Handle VCAS (Verified By Visa) - Work on referrals for Verified By Visa transactions. Identifiy possible fraud transactions and cleared legitimate purchases verified by the customers • Produce and filed reports to inform senior management of current activities and progress with investigations. • Complete statistical reviews to uncover fraud trends and patterns • Devote special emphasis to punctuality and work to maintain outstanding attendance record, consistently arriving to work ready to start immediately.