Jaclyn Mach
Product Designer at Starship- Claim this Profile
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Topline Score
Bio
Emma Gilbert
I was Jaclyn's manager for two years and can attest that she is an incredible asset to any team. She has a high consideration for the entire user experience, bringing thoughtful intention to everything she touches. As a researcher, Jaclyn displays a remarkable amount of composure during tougher interviews and is able to meet users where they are in order to uncover the true problems that need solved. She's asking questions no one else is thinking of and wants to understand the why behind the why. She has a natural ability to empathize with others and dives deep into the problems people are experiencing. Jaclyn was responsible for finding the tool we now use to help us better organize, synthesize, and share research insights company-wide. I'm so grateful that she helped us mature as a team with regards to our research practices. As a designer, Jaclyn is very detail-oriented and doesn't just check through a list of requirements. She proactively meets with Product Managers, Engineers, and business stakeholders to understand each function's goal in order to create solutions that align all parties involved. Jaclyn is able to choose her battles, understanding when to shift to meet technical hurdles and when to advocate for the design decisions she feels are required to create a great user experience. She's proactive about that "last 10%" of design – looking for opportunities to elevate and evolve our UI or ensure our files are set up well. Shortly after joining our team, Jaclyn encouraged us to adopt Figma as our design tool and began establishing our design system – a very large feat and something she was passionate about spearheading for our small team. Without her push to build for the future, we would be without some of the core building blocks we have today that have allowed others to execute more effectively. Jaclyn is an incredibly well-rounded teammate that brings a unique mix of design, research, and business strengths to any company she's a part of.
Ashleigh Allen
I would describe Jaclyn's Product & UX Design approach as curious, creative, and classy. She is an exceptional teammate who leads by example, conducting very impactful user interviews, planning sessions, and retros. Above all, she keeps quality and meaningful user experiences at the heart of everything she does.
Emma Gilbert
I was Jaclyn's manager for two years and can attest that she is an incredible asset to any team. She has a high consideration for the entire user experience, bringing thoughtful intention to everything she touches. As a researcher, Jaclyn displays a remarkable amount of composure during tougher interviews and is able to meet users where they are in order to uncover the true problems that need solved. She's asking questions no one else is thinking of and wants to understand the why behind the why. She has a natural ability to empathize with others and dives deep into the problems people are experiencing. Jaclyn was responsible for finding the tool we now use to help us better organize, synthesize, and share research insights company-wide. I'm so grateful that she helped us mature as a team with regards to our research practices. As a designer, Jaclyn is very detail-oriented and doesn't just check through a list of requirements. She proactively meets with Product Managers, Engineers, and business stakeholders to understand each function's goal in order to create solutions that align all parties involved. Jaclyn is able to choose her battles, understanding when to shift to meet technical hurdles and when to advocate for the design decisions she feels are required to create a great user experience. She's proactive about that "last 10%" of design – looking for opportunities to elevate and evolve our UI or ensure our files are set up well. Shortly after joining our team, Jaclyn encouraged us to adopt Figma as our design tool and began establishing our design system – a very large feat and something she was passionate about spearheading for our small team. Without her push to build for the future, we would be without some of the core building blocks we have today that have allowed others to execute more effectively. Jaclyn is an incredibly well-rounded teammate that brings a unique mix of design, research, and business strengths to any company she's a part of.
Ashleigh Allen
I would describe Jaclyn's Product & UX Design approach as curious, creative, and classy. She is an exceptional teammate who leads by example, conducting very impactful user interviews, planning sessions, and retros. Above all, she keeps quality and meaningful user experiences at the heart of everything she does.
Emma Gilbert
I was Jaclyn's manager for two years and can attest that she is an incredible asset to any team. She has a high consideration for the entire user experience, bringing thoughtful intention to everything she touches. As a researcher, Jaclyn displays a remarkable amount of composure during tougher interviews and is able to meet users where they are in order to uncover the true problems that need solved. She's asking questions no one else is thinking of and wants to understand the why behind the why. She has a natural ability to empathize with others and dives deep into the problems people are experiencing. Jaclyn was responsible for finding the tool we now use to help us better organize, synthesize, and share research insights company-wide. I'm so grateful that she helped us mature as a team with regards to our research practices. As a designer, Jaclyn is very detail-oriented and doesn't just check through a list of requirements. She proactively meets with Product Managers, Engineers, and business stakeholders to understand each function's goal in order to create solutions that align all parties involved. Jaclyn is able to choose her battles, understanding when to shift to meet technical hurdles and when to advocate for the design decisions she feels are required to create a great user experience. She's proactive about that "last 10%" of design – looking for opportunities to elevate and evolve our UI or ensure our files are set up well. Shortly after joining our team, Jaclyn encouraged us to adopt Figma as our design tool and began establishing our design system – a very large feat and something she was passionate about spearheading for our small team. Without her push to build for the future, we would be without some of the core building blocks we have today that have allowed others to execute more effectively. Jaclyn is an incredibly well-rounded teammate that brings a unique mix of design, research, and business strengths to any company she's a part of.
Ashleigh Allen
I would describe Jaclyn's Product & UX Design approach as curious, creative, and classy. She is an exceptional teammate who leads by example, conducting very impactful user interviews, planning sessions, and retros. Above all, she keeps quality and meaningful user experiences at the heart of everything she does.
Emma Gilbert
I was Jaclyn's manager for two years and can attest that she is an incredible asset to any team. She has a high consideration for the entire user experience, bringing thoughtful intention to everything she touches. As a researcher, Jaclyn displays a remarkable amount of composure during tougher interviews and is able to meet users where they are in order to uncover the true problems that need solved. She's asking questions no one else is thinking of and wants to understand the why behind the why. She has a natural ability to empathize with others and dives deep into the problems people are experiencing. Jaclyn was responsible for finding the tool we now use to help us better organize, synthesize, and share research insights company-wide. I'm so grateful that she helped us mature as a team with regards to our research practices. As a designer, Jaclyn is very detail-oriented and doesn't just check through a list of requirements. She proactively meets with Product Managers, Engineers, and business stakeholders to understand each function's goal in order to create solutions that align all parties involved. Jaclyn is able to choose her battles, understanding when to shift to meet technical hurdles and when to advocate for the design decisions she feels are required to create a great user experience. She's proactive about that "last 10%" of design – looking for opportunities to elevate and evolve our UI or ensure our files are set up well. Shortly after joining our team, Jaclyn encouraged us to adopt Figma as our design tool and began establishing our design system – a very large feat and something she was passionate about spearheading for our small team. Without her push to build for the future, we would be without some of the core building blocks we have today that have allowed others to execute more effectively. Jaclyn is an incredibly well-rounded teammate that brings a unique mix of design, research, and business strengths to any company she's a part of.
Ashleigh Allen
I would describe Jaclyn's Product & UX Design approach as curious, creative, and classy. She is an exceptional teammate who leads by example, conducting very impactful user interviews, planning sessions, and retros. Above all, she keeps quality and meaningful user experiences at the heart of everything she does.
Experience
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Starship
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Product Designer
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May 2023 - Present
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Sana
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United States
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Insurance
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100 - 200 Employee
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Product Designer
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May 2021 - Feb 2023
Designer for healthcare products for member facing interfaces and internal tools. Designer for healthcare products for member facing interfaces and internal tools.
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Verys, a West Monroe company
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United States
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Information Technology & Services
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1 - 100 Employee
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User Experience Designer
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Jul 2020 - May 2021
Designer for Saas products and internal tools. Designer for Saas products and internal tools.
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UX/ UI Designer
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Apr 2020 - May 2021
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HUF
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United States
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Retail Apparel and Fashion
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100 - 200 Employee
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Assistant Designer
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Dec 2018 - Jan 2020
Menswear cut and sew, hats, and trims. Menswear cut and sew, hats, and trims.
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Torrid
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United States
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Retail
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700 & Above Employee
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Assistant Designer
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Jul 2016 - Nov 2018
Designer for Activewear, Special Occasion Dresses, Wedding dresses, and Skirts Designer for Activewear, Special Occasion Dresses, Wedding dresses, and Skirts
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BB Dakota, Inc.
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Assistant Designer
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Aug 2015 - Jul 2016
Assisted design process for dresses, bottoms, tops categories, and SMU. Assisted design process for dresses, bottoms, tops categories, and SMU.
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BCBGMAXAZRIAGROUP
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Knits design Intern
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Sep 2013 - Dec 2013
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VIVIANCHAN
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Retail Apparel and Fashion
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1 - 100 Employee
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Fashion Design Intern
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Jun 2012 - Sep 2012
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Kellwood Company
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Retail Apparel and Fashion
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700 & Above Employee
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Fashion Design Intern
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Jan 2012 - May 2012
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Education
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2019 - 2020
Springboard
UX/UI Design -
2010 - 2015
California State University-Long Beach
Bachelor of Arts (BA), Fashion/Apparel Design
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