Jaclyn Lim
ERPNext Functional Consultant at Tektician SDN BHD- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Malay Full professional proficiency
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Thai Elementary proficiency
Topline Score
Bio
Credentials
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International Students Friendship Program
Study Tours Brisbane -
Queensland Malaysian Games
QUT Malaysian Student Association (QUTMySA) -
Samford Ecological Research Facility Reforestation Project
QUT Business School
Experience
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Tektician SDN BHD
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Malaysia
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Information Technology & Services
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1 - 100 Employee
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ERPNext Functional Consultant
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Oct 2021 - Present
• Conduct market research to find answers about consumer requirements and needs.• Conduct / Provide solution usage training to clients whenever required.• Follow up with potential clients to further engage business opportunities.• Create / Craft solution information/sales kit.• Manage and maintain company's social and digital media presence online.• Meet with potential clients when needed and perform an initial proposal to better help themwith their business while utilizing our solutions and services.• Create a great first impression for prospective clients by using storytelling, case studies andother materials to inspire them about how our solutions and program could benefit theirbusinesses.• Provide excellent consultation service to ensure customer satisfaction.• Maintain positive working relationships with merchants, enterprises and partners forbusiness growth.• Manage, participate and represent the company at suitable exhibition/fair when required.• Apply and follow through to take advantage of government supported initiative to qualifythe company for such facility, such as the SME Digitation Grant and more.
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SQC Management Sdn Bhd
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Business Consulting and Services
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1 - 100 Employee
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Management Consultant
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Jul 2020 - Oct 2021
- Perform services in Code of Conduct (COC), Quality Management System (QMS), Environmental Management System (EMS), Anti-Bribery Management System (ABMS)- Develop framework, review policies, standard of procedures, work instructions, forms and etc.- Provide consultation and guidance on internal quality system assessment.- Ensures that operational planning of the organisation are of best quality, assist client with requisite resources to help them to manage and maintain the quality standards within their organisational structure.- Evaluate effectiveness and efficiency to stimulate the organisation to look for opportunities for improvement and assist in promoting a process approach and continual improvement of the management system within the organisation.- Helps organisations to be more focused on business by removing unnecessary processes which are either duplicate or not required.- Recommend implementable controls to maintain industry standards, improves reliability on production and delivery of quality products and services of the organisation.- Support post implementation and continuous audits for management system and ensure compliance.
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Business Development Executive
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Aug 2018 - Jul 2020
- Responsible to solicit and develop new accounts as well as building good relationship with existing customers.- Suggesting upgrades or added products and services that may be of interest to clients.- Handle and manage key accounts by working closely with the channels/partners, conduct sales process, presentation, sales proposals and servicing customers with central and other region.- Participate in direct marketing activities, outdoor promotions and product launches.- Analyse performance reports, make recommendations on how best to grow the business and control loss.- Work with the team to achieve short and long term revenue and profit growth.- Update and maintain customer information database on regular basis.- Prepare monthly and yearly reports, participate in meetings to report business prospect and status updates to management.- Travel to customer sites to promote company’s products and services.- Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns.- Conduct market competitive analysis to develop sales strategy to secure new business.- Assist marketing team in development of advertising and promotional programs and telemarketing plans.- Perform other related duties as required.
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Education
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2016 - 2018
QUT (Queensland University of Technology)
Bachelor of Business, Major in Finance -
2014 - 2016
Sunway College
Diploma in Business Administration, CGPA 3.9 -
2013 - 2014
Taylor's College
Foundation in Law Studies, South Australian Matriculation
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