Experience

Maryhill Housing

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• HR and Recruitment

  • Oct 2022 - Present



Reed in Partnership

• United Kingdom
• Individual and Family Services
• 700 & Above Employee

• Business Manager

  • Apr 2018 - Nov 2022



Shaw Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Team leader

  • Oct 2015 - Apr 2018



Senior Employment

• Senior Employment Advisor

  • May 2015 - Oct 2015

  To support a team, helping them to provide high quality support and guidance to customers; along with effectively managing a reduced caseload of my own. Provide advice guidance and support to overcome barriers to employment and refer to internal and external support:Mentoring and/or employability sessions with Volunteers and/or Employment Coaches or more specific support from external partners e.g. debt, housing, substance use or mental health.Provide effective coaching and mentoring to all team members to ensure that they are fully supported in all aspects of their role. In the absence of the Business Manager ensure the effective day to day running of the centre, including handling any customer complaints or issues.Assist the Business Manager with the recruitment of all new team members, ensuring that effective recruitment methods are in place to attract and retain the highest calibre of candidates, and overseeing all administration relating to management of all recruitment campaigns. Helping to ensure the effective induction of all new recruits into the team, buddying with them to provide mentoring and coaching as appropriate. Ensure that staff are managing their diaries and caseloads effectively and support them to do so.Ensure the team are providing appropriate advice, guidance and support to customers to overcome barriers to employment and refer them to internal and external support.Run weekly case-conferences with the team to allow the sharing of ideas and best practice to move customers forward quickly. Maintain an up to date working knowledge of the local labour market, training opportunities and relevant support agencies.Maintain up to date knowledge of the benefit system and entitlements.Ensure that the work undertaken is conducted to the highest professional standards.



Shaw Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Employment Advisor

  • Oct 2013 - May 2015

  Supporting the unemployed back in to or closer to paid employement. Customer are referred to us by the local Job centre and are with me for two years, during that two years I must establish a good relationship with the customers being sympathetic to their needs and building an action plan to mark out their journey while they are with us. Referring and sourcing to external agencies, building relationships with employers. Business development is a key part to the role to be constantly sourcing the local vacancies for the customers. Target Driven Environment - must get at least 8 people from my caseload into work - also ensuring that I play my part as a team member supporting other members of staff and hitting our centre target. Meeting customers on a 1-1 basis. Preparing group sessions for my customers such as motivational and Goal Setting. Helping them with interview techniques, application forms computer support and job searching. As a charity we can support with interview clothes I will take my customers shopping and buy them the clothes that theyb need for their interview if the do not have them. Also provide In Work Support Once customers have found work we can still offer support to help them stay in work such as travel to and from work and courses to help them progress.

• Placement Officer

  • Jun 2013 - Oct 2013

  Working alongside the Job Centre to provide a 13 week placement for 18 - 24 year olds with less than 6months work history and to provide them with support in finding work. Target driven environment - all customers to sign off and into employment within 13weeks.



Tinies

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Live In and temporary Consultant

  • Oct 2012 - Mar 2013

  Working as a Recruitment Consultant working with high profile clients sourcing emergency, Temporary and Live in Childcare. Duties would include building a rapport with families and ensuring that their needs were met - placing high quality nannies with families and ensuring that the nannies job needs were met also. Fast paced environment - working on the emergency childcare desk I would be expected to find a suitable nanny within 2 hours for families who worked in the city. health and safety checks on each nanny ensuring that they had an up to date DBS. First Aid and relevant qualifications.



Home

• Nanny

  • Sep 2010 - Dec 2012

  Sole care of 2-3 children from breakfast to bed time. School runs, organisation of thier day, prepare healthy meals, age appropriate activities. Day trips. Work for 3families all from nursery I worked at previously. Keep good relationships with all families, communication is key. Sympathise with parents feelings. Organisation is key, travel arrangements, weather. Meal plans and week in advance plans. Working alongside parents to help children going through divorce, child with a stutter and child with gluten, wheat and dairy allergies



Buffer bear

• Nursery nurse

  • Mar 2009 - Aug 2010

  Stand in room leader, training coordinator, risk assessment, observations and planning, interviewing, updating matrix, displays, partnership with parents, safeguarding children, adhering to OFSTED and local council. 12 key children, one to one with children to assess individual needs.taking minutes for staff meetings, presentations. Organising all staff members training profiles. Stand in room leader, training coordinator, risk assessment, observations and planning, interviewing, updating matrix, displays, partnership with parents, safeguarding children, adhering to OFSTED and local council. 12 key children, one to one with children to assess individual needs.taking minutes for staff meetings, presentations. Organising all staff members training profiles.



Todays cafe

• Waitress

  • Jul 2005 - Mar 2009

  Friendly at all times, served customers, cleaned tables, phone orders, stock check, food hygiene, quick thinking, fast paced environment, memorise prices. Friendly at all times, served customers, cleaned tables, phone orders, stock check, food hygiene, quick thinking, fast paced environment, memorise prices.