Experience

U.S. Army DEVCOM

• United States
• Government Relations Services
• 200 - 300 Employee

• Facility Operations Specialist

  • Sep 2019 - Present

  Provide facilities and infrastructure support at the U.S. Army DEVCOM Chemical Biological Center Provide facilities and infrastructure support at the U.S. Army DEVCOM Chemical Biological Center



PENOBSCOT SUPPORT SERVICES, LLC

• United States
• Facilities Services
• 1 - 100 Employee

• Lead Facility Manager

  • Jul 2017 - Sep 2019

  • Sourced a quote for the replacement of all non-code fire extinguishers in E3330 and E3331• Created a packet to determine cost to replace water fountains with Oasis Water Coolers in E3400 and determined recurring cost for replacement of 3-stage filters every (6) months• Attended the Pre-Con meeting for contract W91ZLK-13-D-0026 and assumed responsibilities • Met with the Facility Coordinators and designated the proper guidelines for submitting Installation Status Reports (ISRs) to ensure cohesiveness and readability when delivering these reports to the Government• Created a “Sorry We Missed You” door hanger for use by the Facility Coordinators to relay messages to building occupants about various facility related issues and the steps taken to rectify the situation• Created a fillable Minor Repair Service Order Form to distribute to the Directorates to submit their individual minor repair requests for work to be done per the contract terms• Received and completed a request from director for a Drench Hose Unit Installation project in E3160• Received request to assist with the selection of paint colors for contract W91ZLK- 13-D-0026• Implemented a bi-weekly meeting with government facilities lead to discuss R&M projects in the pipeline and/or other facility related issues in our contracted buildings• Worked with an outside vendor and PM to determine uniforms for each member of the staff to ensure we are delivering a polished appearance, which includes no shorts and footwear specific to everyone’s position• Worked with the above-mentioned vendor to create signage for the leased trucks used for our contract so we are easily identifiable while driving on base• Attendance at the Executive Safety Meeting each month to understand safety issues impacting our contracted buildings • Attendance at the monthly Top Priority Service Orders Meeting with DPW to discuss top service orders that need to be addressed in various buildings



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Director of Facilities

  • Dec 2015 - Jul 2017

  • Hired by Aramark to assist with what was recognized as a failing account in November of 2015;focused on building customer relationships to eventually extend contract to August 2021• Realized a chaotic work environment and implemented structure with the use of the operationalexcellence framework

• Director of Custodial

  • Nov 2013 - Dec 2015

  •Re-introduced the use of Enverros Ecolab chemicals and held a “chemical amnesty day” to turn in chemicals that were not part of the One Aramark program•Promoted a supervisor from within to supervise the day shift employees and students •Implemented a safety culture and began pre-shift meetings to introduce the Weekly Safety Brief•Tagged all custodial equipment and placed those assets in the TMA system•Organized and maintained the CIMS standards for our custodial supply cage•Performed a campus-wide conversion of all paper disposables and soap saving the client approximately 22.5% monthly •Utilized the 3M Trizact process in the Great Hall of the Bruder Life Center•Implemented APPA inspections and a schedule for weekly office dusting on campus •Executed a schedule for Fall 2015 Move-in that coordinated all efforts of the custodians and students •Conducted various employee trainings; i.e. WEST and the Business Conduct Policy•Pursued new relationships on campus to allow for ease of communication, which equated to immediate rectification of all client issues and/or requests•Implemented a weekly APPA Inspection program, which allowed for all (10) buildings on campus to be inspected bi-weekly

• Custodial Manager

  • May 2013 - Nov 2013

  *Introduced the ARAMARK line of Enverros Ecolab chemicals to the staff to maintain compliance with Higher Education’s model of One ARAMARK*Realigned the custodial shifts to allow for (24) hour coverage and higher productivity *Executed a schedule for Summer Cleaning that reorganized the concentration of certain types of work throughout the summer months; allowing Residential Halls to be cleaned weeks in advance of occupancy*Acquired knowledge related to Ecolab’s newest machine, Hydris, and installed the equipment in August of 2013*Pursued new relationships on campus to allow for ease of communication, which equates to immediate rectification of all client issues and/or requests*Implemented a weekly APPA Inspection program, which allows for all (34) buildings on campus to be inspected bi-weekly

• Custodial Manager

  • Oct 2012 - Apr 2013

  *Worked with the Division of Operations IT to rejuvenate the AIM/APPA process with newly defined checkpoints and ease of operation*Negotiated with the client and Cintas for a reduced cost of uniforms; resulting in savings of 30k over the course of the (3) year contract*Assisted with the set-up for the first Custodial Academy hosted by GWU in November 2012 that resulted in (16) ARAMARK and (2) GWU employees becoming certified in ARAMARK's custodial processes and standards*Attended FM Academy III in December 2012; received CPMM certification*Worked with fellow coworkers to revise RFPs for Summer Housing during the month of November; allowing bids to go out ahead of schedule and contracts awarded in January 2013; projected savings is approximately 39k*Conducted equipment training with (27) Residential Hall Union employees and (2) supervisors to introduce each of them to the newest equipment purchased by ARAMARK for GWU*Assisted with the start-up of McDaniel College with members of the Higher Ed OpX team; inventoried approximately 291k square feet and placed data from (4) buildings into the ARAMARK TMA Inventory App

• Assistant Custodial Manager

  • Jan 2011 - Sep 2012

  * Worked with fellow coworkers to revise RFPs for Summer Housing; negotiated pricing and saved the client approximately 25%*Performed a detailed cost analysis between Eastern Bag and Xpedx to identify potential savings for the client; resulting in an annual savings of 120k* Managed with ARAMARK's Compliance Initiatives to achieve 100% compliance *Assisted with the streamlining of storage spaces on Main Campus to become CIMS (Cleaning Industry Management Standard) compliant*Traveled to SMU in January of 2011 to help implement the ARAMARK Higher Education brand at the account*Record all Safe STEP forms into the DMM (Decision Metrics and Monitoring) for our (2) Profit Centers*Crucial in relaying information to my staff regarding APPA Level 2 standards and creating a recognition program for all staff that either meet or exceed the Level 2 standards

• Administrative Assistant

  • Apr 2009 - Jan 2011

  * Instrumental in the launch of the "Work Safe - Live Well" campaign to give our safety program new life*Managed and recorded all THRIVE recognitions and assisted nearly every manager with the evaluation process*Worked with the night shift managers to train them on the client's CMMS system*Attended BLS and TechWeek; receiving certification in both*Part of the pilot team to become one of the first (15) accounts in the country to becomes CIMS compliant *Integrated myself with the client's OpsComm committee to keep managers and frontline employees current with all information regarding the Division of Operations*Embraced the role of purchasing management and implemented a Purchase Order system to track all purchases made for all (4) Profit Centers