Experience

Everence Financial

• United States
• Financial Services
• 200 - 300 Employee

• Client Services Representative

  • Mar 2022 - Present



Harleysville Bank

• United States
• Banking
• 1 - 100 Employee

• Assistant Branch Manager

  • Mar 2021 - Feb 2022

  • Supervise, train and coach of all branch personnel.• Complete observations and provide feedback and coaching.• Perform assessment and evaluation of branch team members.• Handle complex customer service and non-customer inquiries.• Make decisions on waiving fees.• Responsible for branch operations and vault procedures• Complete surprise audits on cash drawers.• Notary for the bank and customers and administer Medallion Stamp signature guarantee.• Scheduling staffing support for training, vacations and other time-off.• Participate in bank communities’ events. Show less

• Floating Teller, CSR (Customer Service Representative) and IBT (In-Branch Trainer)

  • Apr 2013 - Mar 2021

  I started with Harleysville Bank as a seasonal teller through college and as of October 2016 I became full time as a floating teller. In May 2017 I was given the responsibility of IBT (In-Branch Trainer).Floating teller responsibilities include:~Processing customer transactions (deposits, withdrawals, and loan payments)~Manage and balance cash drawer~Filing paperwork~Answering phone calls~Determining customer needs and suggest products that will meet those needs~Opening new accountsIBT responsibilities include:~Providing a consistent learning experience for new tellers~Coaching new tellers during their 3 weeks of on the job training Show less



Self Employed

• Mathematics Tutor

  • Dec 2016 - Oct 2019

  - I coach students through homework and prep them for tests - Tutoring sessions typically last for 1-1.25 hours at a time, depending on the student's needs - I have experience tutoring 6th grade math, Algebra 1, Geometry, and Advanced math (Trigonometry/Pre-calculus) - I coach students through homework and prep them for tests - Tutoring sessions typically last for 1-1.25 hours at a time, depending on the student's needs - I have experience tutoring 6th grade math, Algebra 1, Geometry, and Advanced math (Trigonometry/Pre-calculus)



Souderton Mennonite Church

• Souderton, PA

• Summer Intern

  • Jun 2016 - Aug 2016

  For 8 weeks I will be serving at Souderton Mennonite Church and the surrounding community for 30 hours a week and will be receiving discipleship training for 10 hours a week. Service includes: ~Vacation Bible school set up, cleanup, outreach, and guiding a class of preschool students ~A 4-day service trip with the youth group to Camden, NJ to serve at Urban Promise which is a Christian outreach program for children and youth ~Babysitting children and general house upkeep at a day center in Souderton for homeless families ~Collaborating with a team to plan, organize, and run a 5 week English literacy camp for elementary English language learners. Also created lesson plans and taught the students ~Working in a community garden ~Cleaned and organized a room at a thrift store to move new product into that room ~Called businesses and collected donation items for a fundraiser. Directed a team to organize the donated items for a silent auction. Show less



Academic Support Center

• Eastern Mennonite University

• Mathematics Tutor

  • Sep 2013 - Apr 2016

  - I help students who are looking to get some extra help in learning math. I coach them through several problems so that they learn how to think through the problems and answer them correctly. - I go over tests with students - I help grade homework for the math professors - I help students who are looking to get some extra help in learning math. I coach them through several problems so that they learn how to think through the problems and answer them correctly. - I go over tests with students - I help grade homework for the math professors



EMU Admissions

• Eastern Mennonite University

• Executive Royal Ambassador

  • Sep 2012 - Apr 2016

  - I first became a Royal Ambassador in September 2012 and this job involves hosting perspective students overnight in my dorm, getting to know perspective students over lunch, and helping out with check-in and dorm tours during campus visit weekends. - In September 2013, I became an Executive Royal Ambassador. This promotion added giving campus tours to my previous duties. - I first became a Royal Ambassador in September 2012 and this job involves hosting perspective students overnight in my dorm, getting to know perspective students over lunch, and helping out with check-in and dorm tours during campus visit weekends. - In September 2013, I became an Executive Royal Ambassador. This promotion added giving campus tours to my previous duties.



R&J Farm Market

• Cashier

  • May 2008 - Mar 2013