Jacky Chuang

Associate Director, Transformation at AIA Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Ahrenkiel Abrera

Jacky is a well-versed Project Manager & Business Analyst; he has both technology and business sense which makes him great in his roles. What is also great about him is that he can see finer details but he never lose sight of the bigger picture. He adds fresh and different perspectives and has the ability to notice details that otherwise may not have been noticed. He has a very calm demeanor and does not lose his cool, great traits for a leader.

Rajashekher RS

Jacky is a great resource, As a Project/Portfolio Manager together with his acumen helps to manage the project /timelines and keep the stakeholders well informed. He anticipates the upcoming changes/business needs and proactive to find/suggest solutions to avoid last-minute issues. He always asks/suggests alternate plans when there is a need for the project. I am happy to recommend Jacky as I am very sure that he can add great value to the team because of his positive and pragmatic attitude

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Credentials

  • PRINCE2 Foundation 6th Edition
    AXELOS Global Best Practice
    Mar, 2022
    - Sep, 2024
  • ICAgile Certified Professional
    ICAgile
    Oct, 2020
    - Sep, 2024
  • Managing an Agile Team by University of Virginia on Coursera
    University of Virginia
    Mar, 2019
    - Sep, 2024
  • A Crash Course in Data Science by Johns Hopkins University on Coursera
    Johns Hopkins University School of Education
    May, 2017
    - Sep, 2024
  • PRINCE2 Practitioner 6th Edition
    AXELOS Global Best Practice
    Nov, 2022
    - Sep, 2024
  • Professional
    Singapore Computer Society
    Apr, 2019
    - Sep, 2024
  • Certification in IT Project Management
    Singapore Computer Society
    May, 2023
    - Sep, 2024
  • Certified SAFe 5 Agilist
    Scaled Agile Framework Certification Training
    Jan, 2021
    - Sep, 2024

Experience

  • AIA Singapore
    • Singapore
    • Insurance
    • 700 & Above Employee
    • Associate Director, Transformation
      • Dec 2021 - Present

      Leading transformation, managing changes. Leading transformation, managing changes.

  • HSBC
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Project Manager
      • May 2021 - Nov 2021
  • Cigna Singapore
    • Singapore
    • Insurance
    • 1 - 100 Employee
    • Lead Project Manager
      • May 2020 - May 2021
  • AXA Partners
    • France
    • Insurance
    • 700 & Above Employee
    • Senior Manager, IT PMO and Business Analysis, Asia
      • Apr 2015 - Sep 2019

      • Portfolio Management for Asia (China, Hong Kong, Japan, Malaysia, Philippines, Singapore, and Thailand), reporting projects status and KPI to Group (Paris). • IT Budget Management – Forecasting, and Quarterly closing reporting. Working with local IT, Finance, and group controllers to ensure reports are aligned, managing the Asia portfolio of projects with a budget of 1.5m€, and BAU budget of 3.5m€. • Project manage the implementation of ICOD – Claims management system in Hong Kong and China Health TPA services in 2015. Managing business users on products requirements, test plan, and implementation. Vendor management on delivery and cost control. (Project Budget = 150k€) • Project manage the migration and merging of business (AXA Partners and Asia Assistance), consolidating all Health TPA into the MARC case management system for Asia region 2016-2017. • Regional PM for global projects – HR Core System (2018), ITTAIKA – IT convergence of Incident Management System & O365 cloud platform for Asia. • Implement governance and processes to help strengthen the local IT team in project management, and budget control & monitoring. Reports on trends and highlight gaps in processes. • Project manage the closure of Singapore office and transfer of operations to Malaysia. Show less

    • Senior Project Manager
      • Jun 2012 - Mar 2015

      1) Member of the Product Implementation Committee - to plan and manage the development of new products. 2) Project Manage such as planning, scoping, resource management, coordinations, tracking, reporting to ensure timely delivery and completion of projects. 3) Lead for the Cutover planning and execution team for the project to replace company core systems. 1) Member of the Product Implementation Committee - to plan and manage the development of new products. 2) Project Manage such as planning, scoping, resource management, coordinations, tracking, reporting to ensure timely delivery and completion of projects. 3) Lead for the Cutover planning and execution team for the project to replace company core systems.

  • Aviva Asia
    • Non-profit Organizations
    • Business Analyst Manager
      • Feb 2009 - Jun 2012

      Responsible for managing and maximising the effectiveness of Business Analyst resources in delivery of projects and work requests for Aviva Asia Pacific Region. Responsible for managing and maximising the effectiveness of Business Analyst resources in delivery of projects and work requests for Aviva Asia Pacific Region.

  • Aviva Pte. Ltd.
    • Singapore
    • Biotechnology Research
    • 1 - 100 Employee
    • Business Protection Manager
      • Aug 2007 - Sep 2008

      Responsible in ensuring the governance within the Group policy are adhered to within the organization. Plan, organized, and conduct the yearly BCP exercise to ensure the plan is relevant and up-to-date.Conduct Security and Risk training to the various departments and new joiners as part of the group policy control.Review the control and risk actions in place against the group policy to ensure that the assessments are accurate and up-to-date.

    • Senior Business Analyst
      • Apr 2004 - Jul 2007

      Plan, manage and undertake the requirements analysis work necessary to help deliver the business objectives and benefits for typically larger scale projects.

  • Prudential Assurance Company Singapore
    • Singapore
    • Financial Services
    • 700 & Above Employee
    • Business Analyst
      • Nov 2000 - Mar 2004

      Plan, document requirements, conduct testing and training. Product Developments System Enhancements Process Changes Plan, document requirements, conduct testing and training. Product Developments System Enhancements Process Changes

  • Singapore Polytechnic
    • Singapore
    • Higher Education
    • 700 & Above Employee
    • Application Programmer
      • 1997 - 2000

      Design, develop, test, train, and maintain the Virtual College platform. Design, develop, test, train, and maintain the Virtual College platform.

Education

  • Kaplan Business School
    Bachelor, MediaArts
    2007 - 2008
  • TMC Academy Singapore
    Higher Diploma, Computing Studies
    1992 - 1994
  • Queensway Secondary School

Community

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