Experience

Ailumia

• Taiwan
• Software Development
• 1 - 100 Employee

• Co-Founder

  • Apr 2020 - Present

  Taipei, Taiwan



Citi

• United States
• Financial Services
• 700 & Above Employee

• IT project Manager/Management Associate

  • Jul 2017 - Apr 2020

  Taipei City, Taiwan Responsible for management of digitalization and regulatory requested project through agile methodology, including analyze requirements, develop a solution with external/internal developers through scrum meetings, manage and control project risk, execute the testing plan, and ensure go-live schedule, which covers all the aspects through the project cycle.



Eyes Media

• Intern, FinTech Product

  • Nov 2016 - Dec 2016

  Taipei City, Taiwan ・Responsible for the improvements of the new product - financial advisor robot with artificial intelligence (AI), the establishment of the dialogues database of AI-based customer service system, the preparation of the pitch slides, and the enhancement of user experience. ・Cooperated with R & D engineers to design the functions of the new product. Launched a proposal for adding a new emotion detection algorithm into the AI robot in the attempt to increase the product differentiation based on… Show more ・Responsible for the improvements of the new product - financial advisor robot with artificial intelligence (AI), the establishment of the dialogues database of AI-based customer service system, the preparation of the pitch slides, and the enhancement of user experience. ・Cooperated with R & D engineers to design the functions of the new product. Launched a proposal for adding a new emotion detection algorithm into the AI robot in the attempt to increase the product differentiation based on the latest industry research reports of more than 300 pages and the analysis of competitors’ products. ・Assisted in the assigned cases by a financial institutional client of adopting new AI-based customer service system. Independently expanded the original 200 types of customer service dialogues into about 100,000 types through programming tools. Successfully won the trust from the client. ・Prepared and restructured the pitch slides based on the thorough analysis of both startups and venture capitals in China to fit the Chinese investment environment better. ・Wrote the user experience testing reports for R&D team to find out the operational problems of the user interface. Show less



Baidu, Inc.

• China
• Software Development
• 700 & Above Employee

• Intern

  • Mar 2016 - Jun 2016

  Beijing City, China ・Responsible for the daily sales and marketing operation of Anquanbao (SaaS-based products for cloud security), including establishment and management of the contracts database, promotion of products and development of business partners on technology expos, sales of SaaS products for enterprises, adoption of SaaS-based sales management system, and analysis of sales and clients’ data. ・Independently built up the databases for contracts and clients through transforming the data management tool… Show more ・Responsible for the daily sales and marketing operation of Anquanbao (SaaS-based products for cloud security), including establishment and management of the contracts database, promotion of products and development of business partners on technology expos, sales of SaaS products for enterprises, adoption of SaaS-based sales management system, and analysis of sales and clients’ data. ・Independently built up the databases for contracts and clients through transforming the data management tool from Excel into SQL Database and provided data analysis reports on a weekly basis. ・Launched a proposal for adopting SaaS-based sales management system in an attempt to increase the efficiency and the degree of digitalization of the sales management. Responsible for the project after the approval of the proposal, including analyzing the need of the division and negotiating with the service provider. Successfully imported more than 1,000 sales data from the former database into the new SaaS-based management system. Achievements: In statistics, a total of 7 sales managers reduced their daily working hours by approximately one hour spent on the reporting and recording of sales performance. Show less