Jacky Li

ITA at CALIFORNIA DEPARTMENT OF CORRECTION/ REHABILITATION
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Full professional proficiency
  • Chinese Elementary proficiency

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Experience

    • United States
    • Medical Practices
    • 100 - 200 Employee
    • ITA
      • Mar 2022 - Present
    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Jr Software Engineer
      • Jun 2021 - Nov 2021

      Set up, configure, and test switches and router. Develop scripts through Python to test functionality of switches and router. Set up, configure, and test switches and router. Develop scripts through Python to test functionality of switches and router.

    • Indonesia
    • Software Development
    • 1 - 100 Employee
    • Test Technician
      • Feb 2020 - Oct 2020

      Analyze Macbook and iMac monitors for external or internal issues. We handle all Macbook and iMac that are reported as problematic and determine if there are any problem(s), and whether the problems are the fault of customers or vendors. A specified number of monitors are needed to be completed per a day. We analyze the monitor to the tiniest pixel and ensure it passes a certain requirement of quality. We work individually and collaboratively on certain issues that are in the gray area of customer and vendor fault.

    • Higher Education
    • 700 & Above Employee
    • IT Consultant Assistant
      • Jul 2017 - May 2019

      My tasks are to troubleshoot hardware and software complications from faculty and students and provide the utmost service. I also maintain computers in the computer labs on campus with Windows, macOS and Linux operating systems. We researched all problems and wrote a code for any problems we have not encountered as well as improving our facility's service and performance. My tasks are to troubleshoot hardware and software complications from faculty and students and provide the utmost service. I also maintain computers in the computer labs on campus with Windows, macOS and Linux operating systems. We researched all problems and wrote a code for any problems we have not encountered as well as improving our facility's service and performance.

Education

  • California State University-Sacramento
    Bachelor of Science - BS, Computer Science
    2014 - 2019

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