JACKY LAM

Business Analyst at Computer And Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Kowloon, Hong Kong SAR, HK

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Bio

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Credentials

  • Junior Data Engineer Programme
    Generation
    Jun, 2022
    - Nov, 2024
  • ITIL® 4 Foundation Certificate
    People Cert Organization
    Sep, 2020
    - Nov, 2024
  • Certificate in Marketing & Sales Practices
    HKMA
    Apr, 2017
    - Nov, 2024
  • Certificate in Wedding & Banquet Planning
    ERB Manpower Development Scheme
    Nov, 2013
    - Nov, 2024

Experience

  • Computer And Technologies
    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Sep 2022 - Present

      - Participate in project implementations, providing professional services including Business requirement studies, system design, system testing, training, support and maintenance - Assist in Setup and Configuration of ERP systems for our Customers - Prepare User Acceptance Test (UAT) plans and coordinate overall UAT - Provide support for platform development and user training. - Act as a key liaison between users, IT programmer team throughout the project implementation process - Participate in project implementations, providing professional services including Business requirement studies, system design, system testing, training, support and maintenance - Assist in Setup and Configuration of ERP systems for our Customers - Prepare User Acceptance Test (UAT) plans and coordinate overall UAT - Provide support for platform development and user training. - Act as a key liaison between users, IT programmer team throughout the project implementation process

  • Generation
    • United States
    • Non-profit Organizations
    • 500 - 600 Employee
    • Junior Data Engineer Training
      • Mar 2022 - Jun 2022

  • Clinic First
    • Project Coordinator
      • Mar 2021 - Mar 2022

    • Account Manager
      • Nov 2018 - Mar 2021

  • Smart Great
    • Kwun Tong, Kowloon, Hong Kong SAR
    • Executive Sales Specialist
      • Jun 2016 - May 2018

Education

  • Hong Kong Institute of Vocational Education
    Higher Diploma
    2019 - 2022
  • 香港理工大學
    Bachelor of Science - BS
    2014 - 2016
  • 香港大學專業進修學院
    Higher Diploma in Business
    2010 - 2013

Community

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