Experience

ECI Technology, Inc, a KLA Company

• United States
• Semiconductor Manufacturing
• 1 - 100 Employee

• Department Manager

  • Mar 2014 - Present

  -Responsible for the business development of ECI chemical analyzer for Semiconductor wet process -Responsible for the tool maintenance -Communicate with the headquarters in U.S for the customer's highlights and field issues -New system developments with R&D and Engineering -New system integrations with Semiconductor equipment manufacturer. eg. Lam research, SCREEN, TEL , NEXX... -Responsible for the business development of ECI chemical analyzer for Semiconductor wet process -Responsible for the tool maintenance -Communicate with the headquarters in U.S for the customer's highlights and field issues -New system developments with R&D and Engineering -New system integrations with Semiconductor equipment manufacturer. eg. Lam research, SCREEN, TEL , NEXX...



TEL FSI

• Semiconductors
• 100 - 200 Employee

• Service Manager

  • Sep 2010 - Mar 2014

  • Business development, Customer management. Penetrated the business and met the customer’s goal and requirements. • Field Service team management. Led the field service teams and trained the team members to reach the department goals. • Logistic management. Maintained the cost, inventory, safety stocks and deliver schedule of spare parts. • Knowledge management. Developed the system to transfer the troubleshooting experience to knowledge which can improve the service capability of a service team. • Communicated with the headquarters in U.S to manage the solutions and schedule for tool issues. • Assisted on troubleshooting of tool issues, tool modifications and design changes. Show less



Lam Research

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Site Manager / Tech Support

  • Jan 2009 - Sep 2010

  • Field Service team management. Led the field service teams and trained the team members to reach the department goals. • Knowledge management. Transferred the troubleshooting experience to knowledge. • Communicated with the headquarters in Austria to manage the solutions and schedule for tool issues. • Assisted on the escalated issues from the field service teams, tool modifications and design changes. • Transferred & Defined the special customer requirements to the tool configurations ,then cooperated with Headquarters to work out the solutions Show less



SEZ acquired by Lam Research Corporation

• United States
• Semiconductor Manufacturing
• 1 - 100 Employee

• Technical section manager / Service Leader

  • Mar 2000 - Dec 2008

  • Communicated with the headquarters in Austria to manage the solutions and schedule for tool issues. • Assisted on troubleshooting of tool issues, tool modifications and design changes. • Transferred & Defined the special customer requirements to the tool configurations ,then cooperated with Headquarters to work out the solutions • Communicated with the headquarters in Austria to manage the solutions and schedule for tool issues. • Assisted on troubleshooting of tool issues, tool modifications and design changes. • Transferred & Defined the special customer requirements to the tool configurations ,then cooperated with Headquarters to work out the solutions



Nan Ya Plastics

• Taiwan
• Chemical Manufacturing
• 100 - 200 Employee

• Quality Controller Engineer

  • Sep 1997 - Mar 2000

  • Established the quality control system • Competed ISO 9000 certification • Led the QC team • Established the quality control system • Competed ISO 9000 certification • Led the QC team