Jacky Bai
Director of Security at Sands China- Claim this Profile
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us****@****om
(386) 825-5501
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Macao, Macao SAR, MO
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Credentials
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Building High-Performance Teams
LinkedInMay, 2022- Nov, 2024 -
Creating a High Performance Culture
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Creating an Adaptable Team
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Executive Decision-Making
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How Leaders Generate Energy and Cultivate Commitment
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Increasing Collaboration on Your Team
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Removing Noise and Bias from Strategic Decision-Making
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在工作中勇敢发声
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打造多元化、包容性和归属感项目
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问题解决策略
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Developing Your Leadership Philosophy
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Organizational Thought Leadership
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Customer Service Foundations
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Goal Setting: Objectives and Key Results (OKRs)
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Creating a Positive and Healthy Work Environment
LinkedInNov, 2021- Nov, 2024 -
Cultivating Cultural Competence and Inclusion
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Leading with a Growth Mindset
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Learning GDPR
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Managing Your Well-Being as a Leader
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The Secret to Better Decisions: Stop Hoarding Chips
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应用好奇心
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有礼有智沟通法
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Becoming an Ally to All
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Critical Thinking for More Effective Communication
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Uncovering Your Authentic Self at Work
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保持积极的工作态度
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鼓励团队学习
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Cultivating a Growth Mindset
LinkedInAug, 2021- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInAug, 2021- Nov, 2024 -
Excel: VLOOKUP and XLOOKUP for Beginners
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Learning Agility
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What is Graphic Design?
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与难缠者共事
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人力资源:远程面试
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包容性沟通技巧
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包容性领导力
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团队沟通
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处理客户投诉
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学习数据治理
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客服技巧系列:问题解决与分析
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打破常规
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打造完美的第一印象
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提升职业形象
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管理高绩效员工
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领导者的肢体语言
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Creativity at Work: A Short Course from Seth Godin
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Giving Your Elevator Pitch
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How to Be Both Assertive and Likable
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Preparing for a Career Transition over 50
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为员工提供反馈
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从旁观者转变为发声者
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压力下的表现力
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压力管理
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压力管理驱动正向改变
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变革管理基础知识
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合作型领导力
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向上管理、向下管理与平行管理
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培养亲和力
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培养学习型思维
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培养批判性思维与好奇心:学会提问
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定义并实现职业目标
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建立自信
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探索自己的力量
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提高专注力
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无意识偏见
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用故事领导
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管理新任管理者
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管理高潜力人才
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领导力盲点
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颠覆自我
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高效员工的效率法则
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人际沟通
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勇于当责
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向上管理
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学会拒绝
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战胜拖延症
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提高倾听技能
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提高判断力
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提高自我意识
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激发团队创造力
LinkedInJun, 2021- Nov, 2024 -
Communicating about Culturally Sensitive Issues
LinkedInMay, 2021- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInMay, 2021- Nov, 2024 -
同理心沟通
LinkedInMay, 2021- Nov, 2024 -
客户服务的质量标准
LinkedInMay, 2021- Nov, 2024 -
客户服务领导力
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打造你的团队
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管理客户服务团队
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管理客户期望:经理版
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自我领导
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通往成功的习惯
LinkedInMay, 2021- Nov, 2024 -
面试技巧:雇主篇
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Collaboration Principles and Process
LinkedInApr, 2021- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInApr, 2021- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInApr, 2021- Nov, 2024 -
Decision-Making Strategies
LinkedInApr, 2021- Nov, 2024 -
Design Thinking: Understanding the Process
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Leading with Purpose
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Managing Team Conflict
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Motivating and Engaging Employees
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Office 365 中的团队合作 (Microsoft 365)
LinkedInApr, 2021- Nov, 2024
Experience
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Sands China
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China
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Hospitality
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700 & Above Employee
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Director of Security
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Mar 2023 - Present
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The Parisian Macao
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Macau
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Associate Director Security
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Jan 2021 - Mar 2023
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The Parisian macau
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Macau
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Security Senior Operations Manager
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Apr 2017 - Dec 2020
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Security Operations Manager
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Aug 2011 - Apr 2017
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Galaxy Macau
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Macao
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Hospitality
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700 & Above Employee
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Assistant Operations Manager
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Oct 2010 - Aug 2011
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Grand Hyatt Macau
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Macau
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Assistant Manager
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Jul 2009 - Oct 2010
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Shift Manager
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Dec 2004 - Jul 2009
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Education
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華南理工大學
行政管理
Community
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