Associate Consultant

• Jul 2023 - Present

Creative Communication Specialist

• Apr 2020 - Jul 2023

- Organize, coordinate and support preparation for coaching, psychometrics certification and leadership development trainings for clients across APAC and beyond- Facilitate “Leaders-As-Coaches” trainings, team building, strategic planning workshops for leaders- Assisted in a change management project of a Fortune 500 multinational chemical company (structural change in talent acquisition team) through collecting focus group data, conducting data analysis and preparing for data presentation- Analyze individual and team psychometrics data in collaboration with Managing Director and Consultant, to generate insights for senior to C-suite level executives, on projects about team building, change management, leadership development for Fortune 500 companies- Strategize and develop long-term digital marketing plan and support sales pipelines, aligning HCC business strategies, leading market capabilities and key opportunity areas- Support and engage key client accounts, creating sales pitches and client proposals- Manage social media accounts, including LinkedIn, Facebook, to increase customer base and create brand awareness- Create original promotion contents in the formats of brochure, e-newsletter and video, as well as training materials, including presentation deck, interactive learning materials, worksheets- Organize and host public seminars and client engagement events to facilitate talent industry knowledge exchange- Supervise and lead junior interns through on-the-job coaching, facilitating their learning of essential skills and knowledge about Industrial-Organizational Psychology Show less

Intern

• Nov 2019 - Apr 2020

Human Resources Intern

• Aug 2018 - Jul 2019

Sandwich Intern in HR - Corporate Development - Implemented and executed talent development and employee engagement events targeting over 1000 employees, in collaboration with Human Resources Department, CLP Power Innovation Culture Team, and Customer Service Promise Team - Composed, prepared and created promotional materials and internal communication videos for training, staff communication, and the execution of cultural change program - Organised and coordinated monthly staff communication session between employees from entry to senior management level with senior director of Corporate Development - Excellence Award winners under the category of Customer Service Promise Show less

Barista

• Feb 2017 - Jun 2018

- Served beverages and food that meet quality standards - Responded to orders, concerns, and complaints in a polite and efficient manner - Processed transactions using point-of-sale system accurately - Interacted with customers to promote the latest products and facilitated coffee tasting - Ensured hygiene, health and safety standards - Served beverages and food that meet quality standards - Responded to orders, concerns, and complaints in a polite and efficient manner - Processed transactions using point-of-sale system accurately - Interacted with customers to promote the latest products and facilitated coffee tasting - Ensured hygiene, health and safety standards