Jackson Truong

Detail Department Manager at Fred Beans Automotive Group
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Contact Information
us****@****om
(386) 825-5501
Location
Doylestown, Pennsylvania, United States, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Detail Department Manager
      • Dec 2020 - Present

      • Responsible for training new hires with skills and how to follow procedures needed to perform their jobs effectively and efficiently• Keeps track of workflows and quality assurance• Plans out each day according to job priority• Delegates effectively to team members which jobs they will need to complete with attention to detail when it comes to prioritizing timeliness of duties• Updates management team with quality and timeliness of all work performed in department• Manages third party contractors • Safety Committee member and healthy living coordinator for entire Detail Department• Provides effective coaching to team members, when needed to make sure they are efficient in their duties• Increased shop production by 15% last year• Maintains relationships with all 14 Dealership locations around PA and NJ to make sure jobs are completed to expectations• Won department manager of the year award• Worked in all management positions within the department• Ensures a positive customer experience and resolves any client issues that arise

    • Inventory Control Accounting Clerk
      • Nov 2021 - Dec 2021

      Cross-trained in department for further knowledge and understanding of my management position• Process accounting for all dealer trades.• Enter all new vehicle invoices into accounting• Enter in accounting and/or cut checks for all used vehicle purchases.• Reconcile monthly physical inventories and send to GM for approval• Finalize recaps for vehicles being sold wholesale• Cleaning and maintaining the 226 schedule – New and Used Payable & the 111 schedule – Wholesale and Dealer Trade Receivable.• Posting monthly hold back statements and cleaning the hold back schedule at end of month

    • Assistant Detail Manager
      • Dec 2016 - Dec 2020

      • Keeps track of workflows and quality assurance• Plans out each day according to job priority• Delegates effectively to team members which jobs they will need to complete with attention to detail when it comes to prioritizing timeliness of duties• Won department manager of the year award• Ensures a positive customer experience and resolves any client issues that arise

    • Detailer
      • Nov 2006 - Dec 2016

      Worked part time through high school and college while earning my degree• Detailed cars to highest quality• Making sure all cars were presentable for sales people to sell or hand back to customers• Trained new hires in quality• Made hours equaled to full-time employees

    • Chief Financial Officer
      • May 2020 - Dec 2021

    • Gas Station Cashier
      • Mar 2004 - Nov 2006

      • Responsible for inventory control and shrinkage as well as settling credit cards and cash receipts at end of shift• Interacting with customers to insure they had an excellent experience • Responsible for inventory control and shrinkage as well as settling credit cards and cash receipts at end of shift• Interacting with customers to insure they had an excellent experience

Education

  • Strayer University
    Master of Business Administration - MBA, Accounting and Finance
    2019 - 2021
  • La Salle University
    Bachelor of Science Business Administration, Business Administration and Management, General
    2012 - 2014
  • Bucks County Community College
    Associate's degree Business Administration, Business Administration and Management, General
    2009 - 2012

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