Experience

Continent 8 Technologies

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• SMC Engineer

  • Jan 2023 - Present



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Network Operations Center Engineer

  • May 2012 - Jun 2019

  Handled different IT projects, key responsibilities and skills are listed * Configuration, monitoring & reporting of complete IT infrastructure devices with tools such as Manage Engine (AppManager & OpManager), BMC Remedy (Ticketing). * Proactive monitoring for data network infrastructure to enable the data network operation team to understand and trend the infrastructure that underpins the service. * Configuring SNMP & Net flow on CISCO routers & switches. * Configuring VLAN as per client requirement. * Configuration and Troubleshooting of routing protocols such as EIGRP, OSPF, BGP. * Configuring and administering Cisco Switches and securing ports using Port Security. * Preparing network devices into Production as per customer standards. * Weekly and monthly reports based on devices availability, major outages and maintenance activities. Show less



Datavoice Networks Pvt Ltd

• Network Proffessional

  • Mar 2010 - Sep 2011

  subdivision of Datasoft Networks Inc having registered office at Chesterfield MO USA. The company provides Managed, Dedicated and Virtual Servers, Voipswitch, Billing Systems, Routes, DID and Technical support for various VoIP equipments. Company has more than 300 Corporate Customers with 5+ Million customers and our network is handling more than 300 Million Minutes per month. We have our own two state of the art collocation facilities, one in; redundant power supplies and redundant Internet connections. Duties, Responsibilities and Expertise. Installation and support of Windows/Linux Servers. Server options varying among Managed, Dedicated and Virtual categories. Configuration of RAID (Level I). Constant monitoring of traffic and bandwidth analysis of various servers through Multi Router Traffic Grapher (MRTG). Attending Customers through MSN and ticket system & Trouble shooting remotely. Daily backup configuration for all servers through Paragon Deployment services. Provide online training for the customers in VoIP server configurations. Configuration of Juniper Netscreen Firewall, ns500 (Add new servers, set policies, allow access to different servers etc). Configuration of Voipswitch (Callback, Callingcard, Resellers, Dialplan, Tariffs, Callshop, Gateways etc). Also handled sales of servers and other featured services. Show less



 Infomakes IT Infrastructure

• Kollam, Kerala, India

• Computer Network Trainer

  • Oct 2008 - Jan 2010

  Working with students to help them understand key concepts, also discusses on tutoring needs, finding ways to improve academic performance. Working with students to help them understand key concepts, also discusses on tutoring needs, finding ways to improve academic performance.