Experience

Bank Aladin Syariah

• Indonesia
• Banking
• 200 - 300 Employee

• IT Technical Operations

  • Mar 2022 - Present



Emerio Indonesia

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant Technology Consultant - IT Application Support

  • Apr 2018 - Mar 2022

  IT Application Support at DBS Bank Indonesia • Incident troubleshooting for card based transactions and e-commerce transactions. • Ensure all applications and transactions from all channels (Bersama, Prima, Alto, Visa, Mastercard, ATM, POS, E-Commerce) are running well. • Testing card or transactions feature that under development are meet the requirements or expectation. • Replicate transaction issues that happen on production to find the root cause and solution. • Daily Performance check. • Create Daily transactions report. • Maintaining files and connections between applications interface. • Perform issues tracking and work independently or with relevant vendor to identify the root cause. • Promote enhancement, patches and fixes to Production on CR. • Application Support for DBS Mobile Banking (Digibank) Show less



PT Alto Network

• Indonesia
• Banking
• 300 - 400 Employee

• • Sep 2016 - Apr 2018

  Create states, screens and receipts to use on ATM (NDC/DDC)

• • Sep 2016 - Apr 2018

  Database Support for Kalpana android ATM project.Task and Responsiblity: Replication database, create scheduler, maintain database performance, backup-restore

• • Jan 2015 - Apr 2018

  Create new cards, card programs, linked customer account, and troubleshoot if problems occur

• • Jul 2014 - Dec 2016

  Doing ISO 8583 messaging test (SIT and UAT) to ensure new members or existing members of Alto Network customer's system is in accordance with Alto Network specifications

• • Oct 2014 - Jan 2015

  Implementing and troubleshooting alto’s business products