Director Of Technology

• Apr 2018 - Present

Coordinated all IT services for a global workforce of 25+ year-round employees including on-premise and cloud infrastructure, licensing and vendor contracts, service integration and adoption. Engineered public applications and internal tools through all SDLC phases. Implemented IAM federation and automated CI/CD. Collaborated with leadership to implement security awareness program. Informed and participated in incident response. Conducted vulnerability assessments and validated PCI-DSS compliance. Improved phishing success rate 80%. Identified and cultivated internal talent, directed cross-functional teams, and conducted trainings. Show less

Software Engineer

• May 2012 - Apr 2018

Provided full range of managed IT services, hardware and software support, cloud computing, backup and disaster recovery, consulting, security and compliance, and technical support for B2B and residential clients• Configured and monitored web, voice, network, and data recovery services supporting 100+ clients across 6 states • Developed security roadmap to implement CIS CSC controls for HIPAA mandated organization, provided implementation support and guidance• Designed HA architecture and automated deployment for website with 1M+ unique monthly visitors realizing 5-nines reliability.• Developed business processes and software to track location of 2500+ physical items simultaneously through art restoration process in 32000ft2 facility Show less

IT Services Technician

• Oct 2008 - May 2012

Network Technician

• 2007 - 2008

Designed and deployed networks providing MS SQL, Exchange, Active Directory, Terminal Server, IIS and other services for several regional small to medium sized clients including financial institutions and manufacturing businesses. Designed and deployed networks providing MS SQL, Exchange, Active Directory, Terminal Server, IIS and other services for several regional small to medium sized clients including financial institutions and manufacturing businesses.