Jacklyn Coon

Senior Human Resources Manager at Nature's Medicines
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Contact Information
us****@****om
(386) 825-5501
Location
Albuquerque, New Mexico, United States, MX
Languages
  • English -

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Experience

    • United States
    • Alternative Medicine
    • 1 - 100 Employee
    • Senior Human Resources Manager
      • Jan 2023 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Human Resources Manager
      • Jun 2021 - Jan 2023

    • Hospitals and Health Care
    • 700 & Above Employee
    • Regional Human Resources
      • Dec 2019 - May 2021

  • Vitality Works
    • Albuquerque, New Mexico
    • Human Resources Generalist
      • Jun 2019 - Dec 2019

      Administer compensation and benefit plans. Assist in talent acquisition and recruitment processes. Conduct employee onboarding and help organize training & development initiatives. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise. Promote HR programs to create an efficient and conflict-free workplace. Assist in development and implementation of human resource policies. Undertake tasks around performance… Show more Administer compensation and benefit plans. Assist in talent acquisition and recruitment processes. Conduct employee onboarding and help organize training & development initiatives. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise. Promote HR programs to create an efficient and conflict-free workplace. Assist in development and implementation of human resource policies. Undertake tasks around performance management Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates. Organize quarterly and annual employee performance reviews Maintain employee files and records in electronic and paper form. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities. Ensure compliance with labor regulations. Show less Administer compensation and benefit plans. Assist in talent acquisition and recruitment processes. Conduct employee onboarding and help organize training & development initiatives. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise. Promote HR programs to create an efficient and conflict-free workplace. Assist in development and implementation of human resource policies. Undertake tasks around performance… Show more Administer compensation and benefit plans. Assist in talent acquisition and recruitment processes. Conduct employee onboarding and help organize training & development initiatives. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise. Promote HR programs to create an efficient and conflict-free workplace. Assist in development and implementation of human resource policies. Undertake tasks around performance management Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates. Organize quarterly and annual employee performance reviews Maintain employee files and records in electronic and paper form. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities. Ensure compliance with labor regulations. Show less

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Human Resources Generalist
      • Oct 2018 - Jun 2019

      Retention & Engagement initiatives (i.e. Sit & Tell, GOS Principles)HR Reporting, Analytics & Audits (i.e. STAR, Attrition, Active No Hours; Trend Analysis)Talent Management Performance Management: Supports Annual Appraisal cycle, Provide guidance, as needed, of all Non-Agent Performance Improvement Plans and Final Corrective Actions.Training: Delivery of Annual Compliance Training, Growth PointHR Curriculum,EmployeeRelations:Investigates and addresses employee complaints.Conducts internal… Show more Retention & Engagement initiatives (i.e. Sit & Tell, GOS Principles)HR Reporting, Analytics & Audits (i.e. STAR, Attrition, Active No Hours; Trend Analysis)Talent Management Performance Management: Supports Annual Appraisal cycle, Provide guidance, as needed, of all Non-Agent Performance Improvement Plans and Final Corrective Actions.Training: Delivery of Annual Compliance Training, Growth PointHR Curriculum,EmployeeRelations:Investigates and addresses employee complaints.Conducts internal investigations and make recommendations for resolution which includes ER Ticket and Ethics Points,Provide management and employees with information and interpretation of human resource policies, rules and procedures.Conflict Resolution: Provides guidance to employees and management in exploring alternatives methods for resolution of work-related problems affecting the employer-employee relationship.Approves all suspensions, reasonable suspicion drug testing Review all Separation Request Summaries (SRS) prior to submission for approval as per the Approval Matrix. Compliance: Ensures compliance with Sitel & Client policies and all laws.Leaves of Absence (i.e. Medical, Military, Personal): Supports the FMLA process ensuring understanding and compliance by both managers and associates.Manages the ADA, Interactive Process in partnership with the associate’s managerHealth & Safety: Workers Compensation, Works with local leaders to ensure we are providing a healthy and safe work environment.HRIS: Workflow Approvals & Data Audits,Recruiting: Selection, Background Adjudication; Supports local recruiting needs for community outreach, job fairs and, as needed, local sourcing. Employment Files ensuring compliance, data integrity and information security: I9s Benefits: Partners with Benefit Team to ensure timely delivery of applicable benefit eligibility information and/or benefit changes Payroll: PIFs, Bonus Approvals, Agent Pay Plans Attend Unemployment

    • Human Resources Coordinator
      • Apr 2018 - Oct 2018

      In support of the Site HR Manager or Generalist, provides support for a broad range of HR responsibilities including: Employment record-keeping/files maintenance, ensuring compliance, data integrity and information security, Retention and engagement initiatives, Recruiting as needed for site success, HRIS administration, Support of HRBP in delivery of overall responsibilities.

    • Recruiter/ HR Generalist
      • Jan 2017 - Dec 2017

      Identify new talent in sales and customer service. Review and analyze resumes using our in-house ATS software program Scour job search websites for potential recruits and contact those candidates personally Interview potential sales staff members using industry-standard techniques Introduce new hires to the company and walk them through the hiring and training process Serve as an employee advocate for new hires as well as established employees Complete all new-hire paperwork… Show more Identify new talent in sales and customer service. Review and analyze resumes using our in-house ATS software program Scour job search websites for potential recruits and contact those candidates personally Interview potential sales staff members using industry-standard techniques Introduce new hires to the company and walk them through the hiring and training process Serve as an employee advocate for new hires as well as established employees Complete all new-hire paperwork with candidates who meet the expectation of the job Show less Identify new talent in sales and customer service. Review and analyze resumes using our in-house ATS software program Scour job search websites for potential recruits and contact those candidates personally Interview potential sales staff members using industry-standard techniques Introduce new hires to the company and walk them through the hiring and training process Serve as an employee advocate for new hires as well as established employees Complete all new-hire paperwork… Show more Identify new talent in sales and customer service. Review and analyze resumes using our in-house ATS software program Scour job search websites for potential recruits and contact those candidates personally Interview potential sales staff members using industry-standard techniques Introduce new hires to the company and walk them through the hiring and training process Serve as an employee advocate for new hires as well as established employees Complete all new-hire paperwork with candidates who meet the expectation of the job Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Human Resources Specialist
      • Feb 2016 - Jan 2017

      Responsible for carrying out responsibilities with in several functional areas of human resources including benefits human resource reporting in recruiting. Ensures staffing levels are meeting business needs and matching candidates with specific criteria designated by LCA. This position also complies reports to executive director internal clients in the HR team. Responsible for carrying out responsibilities with in several functional areas of human resources including benefits human resource reporting in recruiting. Ensures staffing levels are meeting business needs and matching candidates with specific criteria designated by LCA. This position also complies reports to executive director internal clients in the HR team.

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Human Resources Generalist
      • Mar 2015 - Jan 2016

      Responsible for performing various day-to-day tasks to assist in the high-volume operational recruiting, testing and hiring process of prospective employment candidates; review applications to ensure completeness and eligibility for hire or rehire; meet with the hiring manager before each class and determine a recruitment strategy, and also present analysis of the previous class recruiting efforts; ensure that the company has adequate applicant flow to meet their hiring… Show more Responsible for performing various day-to-day tasks to assist in the high-volume operational recruiting, testing and hiring process of prospective employment candidates; review applications to ensure completeness and eligibility for hire or rehire; meet with the hiring manager before each class and determine a recruitment strategy, and also present analysis of the previous class recruiting efforts; ensure that the company has adequate applicant flow to meet their hiring goals which includes identifying/executing supplemental sources of outreach; conduct interviews for open positions while identifying the best job match for the applicant; ensure all paperwork and data entry is accurately completed; comply with applicable Federal, State and Local employment laws at all times during the process Show less Responsible for performing various day-to-day tasks to assist in the high-volume operational recruiting, testing and hiring process of prospective employment candidates; review applications to ensure completeness and eligibility for hire or rehire; meet with the hiring manager before each class and determine a recruitment strategy, and also present analysis of the previous class recruiting efforts; ensure that the company has adequate applicant flow to meet their hiring… Show more Responsible for performing various day-to-day tasks to assist in the high-volume operational recruiting, testing and hiring process of prospective employment candidates; review applications to ensure completeness and eligibility for hire or rehire; meet with the hiring manager before each class and determine a recruitment strategy, and also present analysis of the previous class recruiting efforts; ensure that the company has adequate applicant flow to meet their hiring goals which includes identifying/executing supplemental sources of outreach; conduct interviews for open positions while identifying the best job match for the applicant; ensure all paperwork and data entry is accurately completed; comply with applicable Federal, State and Local employment laws at all times during the process Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Benefits Specialist
      • Aug 2013 - Mar 2015

      HR Source representative for Pfizer colleague in regards to health and insurance. Delivering the best customer service. Process and resolve all issues pertaining to plan rules and guidelines. Peer training for new hires HR Source representative for Pfizer colleague in regards to health and insurance. Delivering the best customer service. Process and resolve all issues pertaining to plan rules and guidelines. Peer training for new hires

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • Nov 2011 - Aug 2013

      Answer multiple phone lines on main switchboard. File, copy, fax, and scan documents. Assist customers with payments. New and used vehicle data entry, inventory on units in stock. Create spreadsheets for daily and monthly reports. Call banks and other companies for checks or titles. Deal breakdowns for sold units. Assisting with titles and accounting for vehicles. Creating schedule and monitor front desk. Answer multiple phone lines on main switchboard. File, copy, fax, and scan documents. Assist customers with payments. New and used vehicle data entry, inventory on units in stock. Create spreadsheets for daily and monthly reports. Call banks and other companies for checks or titles. Deal breakdowns for sold units. Assisting with titles and accounting for vehicles. Creating schedule and monitor front desk.

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