jackline karanja

Customer Relations Officer at KenTex Cargo: Ship From USA to Kenya
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi, Kenya, KE

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Relations Officer
      • Jan 2020 - Present

    • United States
    • Advertising Services
    • Copywriter
      • Jan 2018 - Present

    • Sales Specialist
      • Jan 2018 - Present

    • Kenya
    • Higher Education
    • 700 & Above Employee
    • Training Coordinator
      • May 2017 - Present

    • Kenya
    • Higher Education
    • 1 - 100 Employee
    • Reception Administrative Assistant
      • May 2016 - Sep 2016

      • Answered phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school• Managed telephone message system (office hours, inclement weather and other recorded messages)• Greets all incoming students, families and guests respectfully and professionally• Assisted in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information.• Understands, accepts, and abides by the School’s philosophy and mission statement in all his/her school activities.• Developed a positive, welcoming and caring climate in the Front Office.• Consistently exhibits high standards of professional conduct.• Effectively performed all other duties as assigned by Principal.• Day to day office duties such as filling, word processing, excel and updating employees personal data• Invigilating examinations and ensuring lecturers have access to resources • Updating on the regards to the meeting such as preparing the date , venue and resources for facilitating the meeting• Arrived punctually, be prepared for each school day, and maintains regular attendance.

    • Kenya
    • Business Consulting and Services
    • 1 - 100 Employee
    • Office Administrator
      • May 2015 - Sep 2015

      Job responsibilities:• Handled administrative requests and queries from senior managers• Organized and scheduled appointments with admin software• Planned meetings and taking detailed minutes Job responsibilities:• Handled administrative requests and queries from senior managers• Organized and scheduled appointments with admin software• Planned meetings and taking detailed minutes

Education

  • KIRINYAGA UNIVERSITY
    Bachelors, Bachelor of science human resource management
    2014 - 2018
  • NEP
    COMPUTER PACKAGES, PASS
    2014 - 2014

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