Jackie Wong

Jr. Applications Technologist - Confections & Pharmaceuticals at Takasago International Corp. (USA)
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area, US
Languages
  • Chinese-Cantonese -

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Experience

    • United States
    • Chemical Manufacturing
    • 100 - 200 Employee
    • Jr. Applications Technologist - Confections & Pharmaceuticals
      • Jan 2022 - Present

    • Jr. Applications Technologist - Bakery
      • Aug 2019 - Present

    • United States
    • Manufacturing
    • 700 & Above Employee
    • R&D Scientist
      • Jun 2017 - May 2019

      • Lead innovative, quality improvement, and cost saving initiatives across various bakery products including variety breads, frozen turnovers, cakes, and swirl breads• Successfully launched the product reformulations through project management via partnership with the marketing team, product development & consumer studies, and launching production in all manufacturing plants• Gained strong technical public speaking skills through presenting new quality improvement strategies to various target audiences including Campbell’s R&D Leadership Team• Delivered strong customer service through collaboration with the Sensory department, ensuring flavor attributes were aligned with technical product improvements/progress.• Strengthened communications across corporate, plant, and quality teams through implementing quality improvement updates, leading product trial and launch meetings to ensure smooth commercialization process

    • Senior R&D Bakery Technician - Fresh & Frozen Bakery
      • Oct 2016 - Jun 2017

      • Developed bench-top prototypes for raisin swirl bread, variety breads, fillings, and cakes• Optimized formulas of the new dual dough Swirl Oatmeal bread • Analyzed products from plant production runs and tracked quality attributes throughout the product shelf life including pH, moisture content, texture analysis, and water activity• Communicated with various vendors of new test ingredients for on-going projects• Performed flavor work on multiple projects with Sensory department

    • R&D Co-Op Intern - Snacks Innovation
      • Feb 2016 - Oct 2016

      • Developed bench top prototypes of innovation projects including the recently launchedFarmhouse Thin & Crispy cookies• Ensured timely production and deliverance of goldfish innovation benchtop samples for Sensory consumer tests• Led artificial color removal on holiday Milano and holiday cookies• Standardized methods of the texture analyzer and colorimeter equipment • Trained new employees on production of goldfish crackers, cookies, colorimeter procedures, laboratory upkeep, technician duties, and sensory shelf-life studies• Supported Sensory department with monthly preparation and set up of products for shelf-life evaluation and tasting

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Summer Intern
      • Jun 2015 - Aug 2015

      • Performed pH and TTA titrations on samples of bread and buns• Tested for mold on various pieces of equipment to monitor sanitation control• Participated in weekly bread scoring to monitor quality of bread and buns• Shadowed superintendents and supervisors working on bread formulation changes • Performed pH and TTA titrations on samples of bread and buns• Tested for mold on various pieces of equipment to monitor sanitation control• Participated in weekly bread scoring to monitor quality of bread and buns• Shadowed superintendents and supervisors working on bread formulation changes

    • Treasurer
      • 2013 - 2015

      • Organized fundraisers and volunteers to raise money for Taekwondo tournaments • Delegated tasks and various roles to promote teamwork during fundraiser events • Handled all incoming and outgoing club transactions and expenses• Assisted head instructor during daily practices and performed demonstrations forclub members • Organized fundraisers and volunteers to raise money for Taekwondo tournaments • Delegated tasks and various roles to promote teamwork during fundraiser events • Handled all incoming and outgoing club transactions and expenses• Assisted head instructor during daily practices and performed demonstrations forclub members

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Summer Intern
      • Jun 2014 - Aug 2014

      • Developed quick problem solving skills during production• Performed various hands-on tasks on the production line of bread and buns• Exposed to each department within the company to gain understanding of theircross-functional teamwork and responsibilities • Developed quick problem solving skills during production• Performed various hands-on tasks on the production line of bread and buns• Exposed to each department within the company to gain understanding of theircross-functional teamwork and responsibilities

    • Production Manager
      • Aug 2013 - May 2014

      • Devised a production schedule for daily bake sales and special orders• Directed members to various tasks during the club meetings• Managed the production of cookies and bread using large-scaled equipment•Managed a team of twenty club members, ensuring efficient production of cookies and bread•Tracked weekly sales growth and ingredient inventory • Devised a production schedule for daily bake sales and special orders• Directed members to various tasks during the club meetings• Managed the production of cookies and bread using large-scaled equipment•Managed a team of twenty club members, ensuring efficient production of cookies and bread•Tracked weekly sales growth and ingredient inventory

    • Food Server
      • May 2009 - 2014

      • Followed all food safety protocol• Provided expedient and effective customer service in a fast-paced environment•Trained in-coming food servers on responsibilities and requirements to guarantee satisfactory customer experience • Followed all food safety protocol• Provided expedient and effective customer service in a fast-paced environment•Trained in-coming food servers on responsibilities and requirements to guarantee satisfactory customer experience

Education

  • Kansas State University
    Bachelor's Degree, Bakery Science & Management
    2011 - 2015

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