Experience

Kelly Registration Systems

• United States
• Software Development
• 1 - 100 Employee

• Project Manager

  • Sep 2022 - Present



Georgia College & State University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director, Pre-Professional & Graduate School Planning

  • Jun 2019 - Sep 2022

  • Created the Pre-Professional & Graduate School Planning program that is part of the university's Career Center with the purpose of preparing students for all professional and graduate school related pursuits• Established new relationships and furthered existing ones within the center with graduate and professional programs across the country• Meet with students in one-on-one and group settings to provide advisement, workshops, informational sessions, and other graduate/ professional school and career related topics.• Oversee and supervise a team of 3 career development coordinators (of varying levels) in addition to offering support in the area of supervision and project management for the Employer Relations Team in the Career Center; plan and execute the training and supervision of student assistants (3-5) throughout the semester• Served on multiple search committees in various areas of the university including but not limited to academic advising and career center leadership and staff members• Developed a serious of handouts for students to utilize when exploring graduate or professional school options that cover required testing, personal statement writing, interview processes, timelines for application covering all 4 years of university, courses to take, acquiring references, and more• Collaborated as part of a team of 3 in leadership of the Career Center• Served on the conference planning committee for the 2019 Georgia Association of Colleges & Employers (GACE) annual conference• Presented at the GACE 2019 annual conference on the topic of transitions of new professionals into career services, titled "Transitioning Together: Strategies for New Career Services Professionals and Their Supervisors", in the form of a round table discussion Show less

• Career Development Specialist

  • May 2018 - Jun 2019

  • Encouraged the completion of the Career Planning Milestones to ensure career readiness for current students and alumni through advertisement, class presentations, event promotion, and SSC and Handshake campaigns• Advised a diverse set of majors across 4 academic colleges through presentations, appointments, and workshops; recorded those interactions through both EAB Navigate (formerly known as SSC Campus) and C3M to track completion of milestone requirements and specific academic and career goals• Reviewed and provided feedback on resumes, CVs, and other documents uploaded into Handshake• Conducted a variety of 1-on-1 student appointments (400 annually) covering the topics of: major/career exploration, Focus 2 results, resume/CV/cover letter reviews, job/internship search strategies, graduate school searches, personal statement writing, mock interviews, career fair preparation, networking strategies, and general questions about professionalism• Facilitated group advising sessions covering various topics including: LinkedIn, resume and cover letter writing, and career and major exploration• Assisted in the design and implementation of campus-wide marketing strategies overseen by the marketing team• Worked alongside the Employer Relations team during each of the 10+ annual career fairs by assisting employers with set-up and break down, interacting with students through check-in and exit surveys, and other duties as needed • Led and supervised the Open House resume review day for drop-in appointments for resume, CV, and cover letter reviews• Designed and implemented a workshop series targeted to specifically Undecided Business Students in their sophomore year to provide guidance and promote exploration of majors and careers Show less



University of West Georgia

• United States
• Higher Education
• 700 & Above Employee

• Academic Advisor

  • Aug 2016 - May 2018

  • Managed a caseload of approximately 175 students in several social science majors and incorporated holistic advising to best alleviate academic and personal concerns and to ensure timely completion of core requirements• Recorded student appointments in SSC Campus and Ellucian Degree Works to track improvements in GPA, study habits, and achieving personal and academic goals• Met with students in 30-minute 1-on-1 advising appointments at least once each semester and integrate appreciative advising techniques• Collaborated with other campus partners to coordinate events and raise awareness of departmental and academic resources to increase potential for success• Remained constant on academic catalogs and institutional policies related to degree/certificate information• Worked in partnership with Housing and Residence Life to remodel Appetizers with Advisors, a drop-in advising style event held in freshman residence halls• Completed data assessments for Appetizers with Advisors to measure overall effectiveness and improved attendance by 250% over the course of 4 semesters Show less

• Residential Education Intern

  • May 2017 - Aug 2017

  • Assisted in developing learning outcomes for the Residential Curriculum that supported departmental, divisional, and institutional mission• Served on a training committee for incoming summer resident assistants (RAs)• Developed RA training materials and “Move-In Day” booklets for incoming students and parents using Microsoft Publisher and Canva; created a “Frequently Contacted” list for parents and students to be distributed in each residence hall• Researched engagement tactics/events to increase involvement within HRL for student employees and student residents• Designed a handout for parents of students participating in the summer IGNITE bridge program• Observed and shadowed administrative supervisors to learn how the department operates and makes decisions to become a more informed student affairs professional Show less

• Graduate Assistant - Marketing for Housing and Residence Life

  • Dec 2016 - May 2017

  • Met with resident assistants who did not maintain GPA requirements the previous semester and worked with them to develop efficient study habits and work-life balance• Designed and developed marketing and promotional materials to recruit RAs for the spring and summer semesters• Promoted HRL events in collaboration with other departments through campus-wide marketing strategies• Developed campus-wide advertisement for HRL’s involvement in the Take Back the Night event in Spring 2017• Combined current materials for students who had recently been hospitalized into 1 trifold index card• Created postcard advertisements for the residence halls for both flu season and summer on-campus housing Show less



Taco Mac Restaurant Group

• United States
• Restaurants
• 400 - 500 Employee

• Server/Bartender

  • Jul 2012 - Jun 2016

  • Provided interactive customer service in a fast paced environment; mastered the skill of maintaining composure while multitasking on a regular basis• Sustained a clean and friendly working environment for employees and customers alike, with the interest of coworker and guest satisfaction• Advertised and recommended products to consumers that were both in the interest to the guest and the company• Participated in training new employees with the goal of introducing them to our work environment • Promoted to bartender within 6 months of hire due to demonstrated reliability, skill and achieving goals Show less

• Server/Bartender

  • Jul 2011 - Jul 2012



State Farm Agent

• Insurance
• 700 & Above Employee

• Customer Service Representative/Assistant Office Manager - Glynn Lockaby State Farm Agency

  • Jul 2013 - Jul 2014

  • Initiated conversation with clients in regards to their home, auto, and life insurance policies; managed all client policies within the agency • Followed up with clients for varying reasons, including auto changes, changes of address, desired coverage changes, birthdays, and claims; developed positive relationships with clients to better analyze and serve their needs • Organized and maintained documents received; reviewed files weekly to ensure accuracy, meet deadlines and address client concerns to ensure customer satisfaction • Obtained a Property and Casualty Insurance license from the state of Georgia in order to accurately supervise sales representatives; reviewed their written policies to minimize errors • Used several software programs designed for State Farm to quote price changes for inquiring clients, maintain day-to-day activities, and to follow up with claims representatives on behalf of our clients • Spoke on behalf of our clients with all outside and inside businesses such as; claims departments, underwriting departments, multiple auto and glass services, and home repair services. Show less



Wallace's Hickory House

• Cedartown, GA

• Server

  • Mar 2007 - Jul 2011