Experience

Harvard Business Publishing
• United States
• Technology, Information and Media
• 400 - 500 Employee
• Product Designer, Innovation Lab

  • Mar 2022 - Present


PTC

• United States
• Software Development
• 700 & Above Employee

• Product Designer

  • Oct 2020 - Mar 2022

  Boston, Massachusetts, United States Worked on the Digital Transformation Solutions team to design, accelerate, and validate new enterprise solutions. Day to Day: • Designed and annotated low-to-high fidelity wireframes and prototypes • Led design projects from discovery, proof of concept, and handoff stages • Conducted user and SME interviews, market research, created storyboards and UX flows, and led usability and rapid tests to validate new features and vision projects • Collaborated with cross-functional… Show more Worked on the Digital Transformation Solutions team to design, accelerate, and validate new enterprise solutions. Day to Day: • Designed and annotated low-to-high fidelity wireframes and prototypes • Led design projects from discovery, proof of concept, and handoff stages • Conducted user and SME interviews, market research, created storyboards and UX flows, and led usability and rapid tests to validate new features and vision projects • Collaborated with cross-functional stakeholders to understand business and user needs, align on UX strategy, understand technical constraints, and gather feedback in design critiques • Worked closely with the design system team to develop new and improve existing components and patterns and ensure that designs are consistent Highlights: • Led v1.0 designs for core modules for the launch of Digital Performance Management (DPM) • Led and conducted validation activities, gathered feedback from the first users of DPM on site

• UX/UI Designer

  • Aug 2020 - Oct 2020

  Boston, Massachusetts, United States



Volo

• Software Development
• 1 - 100 Employee

• UX/UI Designer

  • Jun 2020 - Oct 2020

  Boston, Massachusetts, United States Implemented and advocated for UX design initiatives for internal dashboard as well as customer-facing website and mobile app for discovering and registering for social sports. • Researched, wireframed, prototyped, and iterated on designs based on user insights • Collaborated with designers, technical director, developers, and CEO to drive alignment



Parley

• Technology, Information and Internet
• 1 - 100 Employee

• Product Designer

  • May 2020 - Jun 2020

  Greater Boston Participated in a team of 3 for an early-stage startup to design a discourse platform to encourage more meaningful interactions between users. • Synthesized 9 user interviews and developed a persona to identify needs and pain points. • Led the design phase by sketching, creating style guides, designing, and iterating on 16 mid-fidelity wireframes and 48 hi-fidelity wireframes in Adobe XD. • Conducted usability tests to inform and validate design decisions. • Worked directly with… Show more Participated in a team of 3 for an early-stage startup to design a discourse platform to encourage more meaningful interactions between users. • Synthesized 9 user interviews and developed a persona to identify needs and pain points. • Led the design phase by sketching, creating style guides, designing, and iterating on 16 mid-fidelity wireframes and 48 hi-fidelity wireframes in Adobe XD. • Conducted usability tests to inform and validate design decisions. • Worked directly with the founder. Show less



Power of Patients

• United States
• Research Services
• 1 - 100 Employee

• UX Designer

  • Mar 2020 - Apr 2020

  Greater Boston Collaborated remotely on a team of 3 to completely redesign the onboarding and the symptom tracking dashboard for people living with traumatic brain injuries with accessibility and client considerations. • Conducted 5 user interviews and 2 usability tests, synthesized research, and developed personas to identify problem areas. • Headed the design phase by creating style guides, designing, iterating, and prototyping on 38 wireframes in Sketch and InVision. • Designed 2 hi-fidelity… Show more Collaborated remotely on a team of 3 to completely redesign the onboarding and the symptom tracking dashboard for people living with traumatic brain injuries with accessibility and client considerations. • Conducted 5 user interviews and 2 usability tests, synthesized research, and developed personas to identify problem areas. • Headed the design phase by creating style guides, designing, iterating, and prototyping on 38 wireframes in Sketch and InVision. • Designed 2 hi-fidelity examples for the client including light mode and dark mode. • Presented final website wireframe remotely to 15+ people including Power of Patient stakeholders. Show less



Jackie S. Designs

• United States
• Computer Hardware Manufacturing

• Illustrator & Video Editor

  • Mar 2019 - Apr 2020

  Charlotte, North Carolina Area • Consulted with clients to determine goals and ideas for a project within schedule and budget considerations. • Created visual concepts to communicate brand ideas with clients. • Established brand identity to video platform through editing, designing graphics and animations, and overall management in producing 45+ videos/350+ hours. • Iterated designs based on feedback.



Extravaganza Events and Props

• Sales and Marketing Events Coordinator

  • Aug 2018 - Dec 2019

  • Advised customers in planning and designing the physical space for their events. • Increased brand awareness through social media and networking events. • Developed and redesigned promotional items such as email campaigns, product catalogs, and event invitations.

• Office Manager/ Event Sales Assistant

  • Jul 2017 - Aug 2018

  Charlotte, North Carolina Area • Managed contracts and event lists to ensure schedules are up-to-date and event production run smoothly. • Oversaw office services by organizing the space and ordering supplies as needed. • Provided general support to visitors and assisted in sale orders, inquiries, and processed payments via Quickbooks.



Davidson College

• United States
• Higher Education
• 700 & Above Employee

• Evening Operations Manager

  • Aug 2016 - May 2017

  • Trained and supervised 42 student employees responsible for managing events, information desk, and fitness center • Composed and edited daily campus-wide electronic newsletter detailing on-campus activities, announcements, as well as community news and classifieds • Provided resources and directed event operations needed for 100+ events per week, including impromptu and on-site support • Oversaw on-campus bar and staff, in compliance with local laws and bar license, to ensure… Show more • Trained and supervised 42 student employees responsible for managing events, information desk, and fitness center • Composed and edited daily campus-wide electronic newsletter detailing on-campus activities, announcements, as well as community news and classifieds • Provided resources and directed event operations needed for 100+ events per week, including impromptu and on-site support • Oversaw on-campus bar and staff, in compliance with local laws and bar license, to ensure responsible drinking • Interviewed and effectively participated in the hiring process of student bar managers • Worked with Beer and Wine distributor to maintain inventory and cleanliness of beer lines for on-campus bar • Used Fourwinds Content Manager to advertise and update upcoming events on electronic signage boards Show less

• Student Caller

  • Jun 2016 - Jun 2016

  • Contacted and educated Alumni on the importance of the Annual Fund • Responded positively to problems and answered questions about Davidson College • Requested gifts and participation to the Annual Fund which increased 20% in the month of June alone and maintained records of each call • Updated addresses, phone numbers, and employment of Alumni contacts while keeping donor information confidential

• Student Ambassador

  • May 2016 - Jun 2016

  • Assisted Reunion and Alumni Office staff with administrative preparations 2 weeks prior to the event • Coordinated with College Relations staff at indoor and outdoor events throughout reunion weekend • Drove Alumni to and from events on golf carts while maintaining safety protocols • Communicated effectively and enthusiastically with Alumni and college staff members



Villa Lorenzi

• Spain
• Restaurants

• Intern

  • Jun 2015 - Jul 2015

  Florence Area, Italy • Prepared and engaged in daily activities for at-risk elementary children in a 10-week internship • Promoted desired behaviors through active use of reinforcements and behavior modification plans. • Tutored 10 elementary and 2 middle school children in Italian for math, science, English, and Italian summer homework



The Right Direction, LLC

• United States

• Intern

  • Jun 2014 - Aug 2014

  Lancaster, South Carolina • Developed behavioral modification programs to aid children with psychological disorders • Performed clinical assessments and psychometric testing and applied analytical skills to assist in evaluating a diagnosis with psychotherapists • Organized, prepared and updated information in patient's charts including clinical assessments and treatment plans online via Sharenote • Planned and implemented therapeutic activities for children which focused on anger management, social skills, and… Show more • Developed behavioral modification programs to aid children with psychological disorders • Performed clinical assessments and psychometric testing and applied analytical skills to assist in evaluating a diagnosis with psychotherapists • Organized, prepared and updated information in patient's charts including clinical assessments and treatment plans online via Sharenote • Planned and implemented therapeutic activities for children which focused on anger management, social skills, and increasing self esteem • Complied with all HIPPA regulations Show less