Experience

High Flying Foods

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Operations (Denver International Airport, Dallas/Fort Worth International Airport

  • Oct 2018 - Present

  Promoted to lead the company’s dining and concession operations at the Denver International Airport and Dallas/Fort Worth International Airport. Works closely with colleagues, airport administrators, and vendors. Supervises six direct reports and a total employee base of more than 100.★ Formed and leads management teams at both airports, providing training in leadership skills, company values, and entrepreneurial thinking while mentoring hourly associates. Tracks and reviews monthly financial reports.★ Partners with Human Resources on hiring, onboarding, benefits, and development. Positions managers to advance to GM roles and hourly associates to be promoted to management.★ Launched the company’s second out of state restaurant. Developed a 120-day opening roadmap, secured vendors, worked with the chef to build a menu, and led staffing.ABOUT HIGH FLYING FOODSHigh Flying Foods is a family-owned and operated company that manages airport dining and concessions. Show less

• Assistant Director of Operations- Artisan Market (Dallas/Fort Worth International Airport)

  • Jan 2016 - Oct 2018

  Led a six-month project to build and launch the company’s first out of state restaurant location. Supervised and trained a 20-person team with little to no experience in restaurant operations.★ Oversaw vendor relationships, menu and recipe development, collaboration with the construction team, and the hiring of managers and hourly team members.★ Developed tools to help managers to calculate recipe costs, manage procurement, manage and adjust PAR, examine labor costs, and track weekly performance metrics to consistently meet monthly goals.★ Formulated sales forecasts and ensured that labor expenses and costs of goods were in compliance with budgets.★ Created reports that were submitted to the executive leadership of both the company as well as Dallas/Fort Worth International Airport.★ Improved bottom line revenue by introducing mobile ordering and successfully lowered food costs without impacting freshness and quality standardsABOUT HIGH FLYING FOODSHigh Flying Foods is a family owned and operated company that manages airport dining concessions. Show less

• Senior General Manager- Peet's Coffee & Tea/Firewood Grill (San Francisco International Airport)

  • Oct 2013 - Jan 2016

  Oversaw three cafes and one restaurant in Terminal 3 at the San Francisco International Airport, hiring and directing six managers while administering electronic scheduling for 65 employees.★ Developed monthly action plans to increase profit and productivity across all sites. Produced weekly and monthly P&L statements for each site, as well as monthly budgets and annual growth forecasts.★ Worked with the executives to develop seasonal specials and revise wine and beer offerings. Negotiated pricing with vendors.★ Directed inventory management and procurement, overseeing the distribution of goods and invoicing for 10 locations.ABOUT HIGH FLYING FOODSHigh Flying Foods is a family-owned and operated company that manages airport dining and concessions. Show less



High Flying Foods

• United States
• Hospitality
• 1 - 100 Employee

• General Manager- Peet's Coffee & Tea (San Francisco International Airport)

  • Jun 2012 - Jul 2013

  Managed two Peet’s Coffee & Tea locations in Terminal 2 of San Francisco International Airport, with authority over four managers.★ Generated P&L statements, managed inventory, and reconciled budgets to optimize financial performance.★ Secured a promotion to Senior General Manager with an expanded scope of responsibility.ABOUT HIGH FLYING FOODSHigh Flying Foods is a family-owned and operated company that manages airport dining and concessions.

• Assistant Manager- Peet's Coffee & Tea (San Francisco International Airport)

  • Mar 2011 - Jun 2012

  ★ Participated in the opening of two Peet’s Coffee & Tea locations, engaging in store set-up, hiring and training of 20 employees, and menu development.★ Trained and certified team members across six High Flying Foods locations in the airport, including baristas, bakers, and sandwich artists.ABOUT HIGH FLYING FOODSHigh Flying Foods is a family-owned and operated company that manages airport dining and concessions.