Jackie Olmo Ramos MS, SPHR, SHRM SCP

Human Resources Director at New Neighborhoods, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Bronx, New York, United States, US
Languages
  • Spanish -

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Laura Binder-Hines, MS, RD

I worked alongside Jackie in creating and contributing to the corporate wellness program at Whitsons Culinary Group. Jackie was very organized, passionate, and professional throughout the time we worked together. She genuinely likes to help people and provide her undivided attention to every project she is a part of.

Leslie Fazin

Jackie is an intelligent, driven and a highly skilled HR professional. Although we worked in separate departments, I always admired her go-getter spirit, positive attitude and incredible work ethic. She has a genuine passion and enthusiasm for her field of work, which is so refreshing to see. I would highly recommend Jackie, as she would be a tremendous addition to any company.

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Credentials

  • CPR, First Aid and AED Certified
    American Red Cross Greater New York
    Mar, 2017
    - Nov, 2024
  • SHRM - SCP
    SHRM
    Jan, 2014
    - Nov, 2024
  • Senior Professional in Human Resources (SPHR®) Certification
    HR Certification Institute - HRCI
    Jan, 2014
    - Nov, 2024
  • Human Resource Management
    Stony Brook University
    Jun, 2008
    - Nov, 2024
  • Notarizer- New York State
    National Notary Association
    Jan, 2008
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Human Resources Director
      • Jul 2018 - Present

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Human Resources Manager
      • Mar 2014 - Sep 2017

      • Build strong partnership with the executive team to ensure that managers, employees and national sales team work collaboratively to achieve business goals • Create analytical and statistical information for HR business strategies, recruiting and retention. • Bring balance & simplicity to HR processes by creating improvement programs & practices.• Manage 2 HR team members and oversee supervision of 200 company employees. • Provide strategic oversight to management with respect to external changes in HR laws.• Create a learning environment to build a vision of organizational excellence.• Implement upgrade of the HRIS system to provide employees with more access to their information and build the HR database for statistical analysis.• Provide expertise with employee policies, procedures and update the employee handbook to align with changes to the legal environment• Adept at implementing highly effective people management processes that improve efficiency, increase productivity and enhance quality.• Highly articulate, engaging leader and motivator, providing superior results by developing a framework for strong organizational culture and synergistic teams.

    • United States
    • Food Production
    • 300 - 400 Employee
    • Human Resource Professional
      • May 2012 - Jan 2014

      • All aspects of the HR function for a national company with 2,800+ employees, both union and non-union, with 30+ unique collective bargaining agreements and 50+ multi-state locations.• Labor relations specialist conducting thorough staff investigations to diplomatic outcomes and functioned as the mediator in unionized work environments.• Blogger and contributor to the company social media network.• Administrator of the leave management program involving FMLA, LOA, collective bargaining agreements and company policy for multi-state leave program with approximately 50+ cases.• Creator of the online FMLA/ LOA training for remote supervisors and managers.• Plan administrator of the companies 401k plan including a major compliance audit and overhaul of the plan and increased the employee contributions and participation.• Designed and implemented the wellness awareness program called Living Well with Whitsons, which consisted of utilizing low-cost in-house resources and outside vendors.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Human Resource Benefits Manager / HR Support Services Manager
      • Jun 2011 - May 2012

      • Created the new employee orientation at SBMC incorporating strict hospital regulations.• Prepared employee files for the Joint Commission audit and hospital standards.• Administered and interpreted union contracts and FSA policies and procedures.• Maintained all records for performance evaluations, annual records and job descriptions.• Interfaced with union delegates and participate in labor relations management process.• Managed the complex leave administration, worker’s compensation claims, STD and LTD.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Human Resources Manager
      • Jan 2007 - Jun 2011

      • Served as trusted business advisor, confidant and strategic business partner for executive team.• Audited the cost effectiveness of company’s benefit programs and policies, saving $20k.• Stream-lined the billing reconciliation process by utilizing HRIS reports and analytics.• Administered the fully insured and self-insured medical insurance plans, HSA, dental, short and long term disability, FMLA, unemployment, 401k. • Audited benefit plans, organized biometric screenings and created the corporate wellness programs• Full cycle recruitment efforts for all employees including exempt and nonexempt positions.• Coordinated performance appraisal, employee relations issues, training and employee development.• Created the employee retention and morale committee and planned all corporate events

    • Musicians
    • 200 - 300 Employee
    • Human Resource Manager
      • Sep 2005 - Jan 2007

      • Developed and implemented HR strategies that support the business goals and objectives in collaboration with all levels in the organization in order to deliver value added services.• Oversaw all HR functions, including analytics, recruiting, payroll, benefits & employee relations• Established new processes and procedures for the new hire orientation, training, work flow analysis, FMLA, STD, worker’s compensation, HRIS data integrity and various other HR functions. • Developed and implemented HR strategies that support the business goals and objectives in collaboration with all levels in the organization in order to deliver value added services.• Oversaw all HR functions, including analytics, recruiting, payroll, benefits & employee relations• Established new processes and procedures for the new hire orientation, training, work flow analysis, FMLA, STD, worker’s compensation, HRIS data integrity and various other HR functions.

    • Human Resource Manager
      • Mar 2001 - Sep 2005

      Responsible for HR department for union and non-union employees for a manufacturer with multiple sites.Administered and processed new hire, termination paperwork including: 401k, W4, I9, benefit enrollment forms, COBRA and unemployment requests, FMLA, STD, LTD, life insurance & Worker's Compensation.Generated reports for the 5500 filings and EEOC and assisted with designing the organizations SPD of benefits.Devised recruiting strategies that reduced cost per hire expenses, time of hire and build a talent pool.Responsible for effective implementation of the following areas: recruiting, employee relations, performance appraisals, compensation, and benefits.Developed compensation packages, salary analysis and workflow analysis.Created employee policies, procedures and summary plan for the employee handbook and benefit guide booklet.

Education

  • New York State Notary
    Notarizer
    2008 - 2008
  • Stony Brook University
    Masters - HR Management, Specialty in labor relations
    2006 - 2008
  • State University of New York at Stony Brook
    BA, Liberal Arts, Business and Theatre Arts
    1986 - 1991
  • Theodore Roosevelt
    Regents Diploma, Liberal Arts and Sciences/Liberal Studies
    -

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