Jackie MacDaniel

Client Care Specialist at Prism Medical Products, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Client Care Specialist
      • Sep 2013 - Present
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Associate Representative
      • Jun 2013 - Present

    • Associate Representative
      • Jun 2013 - Present

    • United States
    • Advertising Services
    • Intern
      • Jan 2013 - Jun 2013

      • Going to local businesses to sell the Stealz mobile application. • Meeting with business owners or conduct a sales presentation. • Follow up with previous prospects through phone and email. • Setting up clients with the Stealz website and mobile application. • Training clients’ staff to use the mobile application in the most profitable way. • Helping business with any questions, comments, or issues they have with Stealz. • Advertising Stealz throughout the UNC Charlotte campus and other areas. Show less

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Internet Sales/ Client Relations Manager
      • Apr 2012 - Jan 2013

      Emailing and calling all incoming internet leads and following up with them on a daily basis. Taking incoming and making outgoing sales calls. Answering all questions and providing timely and informative information Follow up with previous prospects through phone and email. Back up receptionist: Assisting the receptionist, using a multi-line phone, in answering incoming calls when she is on lunch or unable to answer the phone. Contacting customers who recently purchased a vehicle to make sure that they were completely satisfied with their service and with the vehicle they purchased. Helping customers with any problems they may have and/or getting them in contact with the right person to solve their problem. Contacting customers in our service department to discover interest in the purchase of a new or pre-owned vehicle Printing many different reports for managers as needed. Getting new employees set up in our CRM and for the training they must take. Train new employees to use our CRM. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Internet/BDC Representative
      • Apr 2011 - Apr 2012

      Taking incoming sales calls Responding to incoming internet leads as soon as they arrive. Follow up with previous prospects through phone and email. Taking incoming service calls to set appointments, provide pricing, and answer any questions they may have. Inform customers when they are due for their first maintenance or next maintenance appointment. Taking a full set of pictures for each new and used vehicle. Helping customers with any problems they may have and/or getting them in contact with the right person to solve their problem. Keeping our website, our Twitter, and our Facebook current and posting specials and exciting news. Show less

    • Retail
    • 700 & Above Employee
    • Salesperson (Digital Imaging/Car Audio
      • Jan 2008 - Apr 2011

      Digital Imaging and Car Audio sales. Helping customers find the perfect camera for their needs. Finding customers the right set of audio equipment to make their car perfect for their personal lifestyle. Informing customers of any accessories they need for their product Introducing new products to customers Meeting daily, weekly, and monthly goals to meet concerning sales, finance, and different services. Answering incoming phone calls. Digital Imaging and Car Audio sales. Helping customers find the perfect camera for their needs. Finding customers the right set of audio equipment to make their car perfect for their personal lifestyle. Informing customers of any accessories they need for their product Introducing new products to customers Meeting daily, weekly, and monthly goals to meet concerning sales, finance, and different services. Answering incoming phone calls.

Education

  • UNC Charlotte
    Bachelor of Science (BS), Marketing
    2007 - 2013

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