Experience

Luminous Creative Communications

• Account Director

  • Sep 2018 - Present

• Account Director

  • Sep 2018 - Present



Radley Yeldar

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Project Director

  • Aug 2015 - Aug 2018

  RY is a creative consultancy helping the world’s brightest and bravest businesses to be their very best by helping unlock their biggest challenges. As a Project Director I specialise in the delivery of annual reporting suites for a variety of clients.Core skills- Build strong client relationships and identify account development opportunities- Provide strategic insight and delivery expertise- Keep the client informed and updated of project progress and budget spend, whilst managing and exceeding their expectations- Bring the right team together, motivate and enable the team to deliver against the brief, budget and schedule by balancing firm direction with inclusivity - Take ownership of all project documentation including developing project brief and proposal, drafting the Scope of Work, developing a detailed schedule and budget - Ensure all client work is of the highest quality by ensuring a rigorous QA process is followed- Manage and coordinate all third party suppliers (photographers, copywriters, printers for example) - Manage career development of direct reports, setting appropriate goals and creating the opportunities to meet them, conduct annual performance reviews and monitor performance throughout the yearSelection of clients include Capita plc, Gemalto, Grosvenor, Severn Trent Water, SEGRO

• Client Manager

  • Nov 2011 - Jul 2015

  Client Manager is a hybrid role, responsible for both the delivery of successful projects and building successful business out of the clients within their remit.

• Project Manager

  • Nov 2010 - Nov 2011

  Delivery of mid-size projects to the requirements of the client brief, on time, on budget and to the highest quality standards.



National Trust for Scotland - Crarae Garden

• Seasonal Visitor Centre Manager

  • Mar 2010 - Oct 2010

  Managing all aspects of the visitor centre and gift shop at the garden. Creating, maintaining and developing excellence in customer service. Identifying, developing and implementing visitor/commercial opportunities. Managing a small team of seasonal staff and volunteers. Developing and managing relationships with suppliers and colleagues in supporting roles. Deputising for the Property Manager in his absence. Managing all aspects of the visitor centre and gift shop at the garden. Creating, maintaining and developing excellence in customer service. Identifying, developing and implementing visitor/commercial opportunities. Managing a small team of seasonal staff and volunteers. Developing and managing relationships with suppliers and colleagues in supporting roles. Deputising for the Property Manager in his absence.



Emperor Design

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Senior Account Manager

  • Dec 2006 - Sep 2009

  To effectively manage projects from creative concept to delivery as the day-to-day client contact. Development of design strategy and key communication messages. Communicating project requirements, internally and externally in order to meet budget, deadline and quality expectations. To identify and develop business opportunities within accounts. Selection of clients include: PZ Cussons, Filtrona, Eros International, SOCO International To effectively manage projects from creative concept to delivery as the day-to-day client contact. Development of design strategy and key communication messages. Communicating project requirements, internally and externally in order to meet budget, deadline and quality expectations. To identify and develop business opportunities within accounts. Selection of clients include: PZ Cussons, Filtrona, Eros International, SOCO International


Pauffley
• Design Services
• 1 - 100 Employee
• Project Manager

  • Jul 2006 - Sep 2006

Qd - Quarto design
• Partner, senior account manger and designer

  • Nov 1995 - May 2006

Prudential Assurance
• Malaysia
• Insurance
• 700 & Above Employee
• Senior designer

  • Feb 1988 - Oct 1995