Experience

Symitar

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Programmer Analyst

  • Aug 2016 - Present

  Greater San Diego Area Troubleshoots and debugs existing credit union client code. Tests code and fixes to ensure quality. Develops conversion and system implementation plans; implements newly created code and fixes into existing software. Provides programming support for various interfaces. Keeps credit union clients informed of all enhancements, troubleshooting, and fixes. Devises block diagrams, logic procedures and prepares flowcharting. Creates all programming documentation; may include… Show more Troubleshoots and debugs existing credit union client code. Tests code and fixes to ensure quality. Develops conversion and system implementation plans; implements newly created code and fixes into existing software. Provides programming support for various interfaces. Keeps credit union clients informed of all enhancements, troubleshooting, and fixes. Devises block diagrams, logic procedures and prepares flowcharting. Creates all programming documentation; may include defining the system and functional requirements of the product May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements. Mentors, trains, develops and provides support to less experienced co-workers. Show less



Jack Henry

• United States
• Financial Services
• 700 & Above Employee

• Technical Business Analyst, Adv.

  • Jan 2008 - Aug 2016

  San Diego, CA Performed a System Analysis for the current system, submitted enhancement recommendations to introduce new functionalities or improving existing functions to meet clients’ needs and expectations. One of the projects I worked on is enhancing our home-banking products to offer the ability to initiate wires and ACH. Responsibilities ● Responsible for analyzing and determining the needs for new products or existing product improvements and identifying the impact on the system… Show more Performed a System Analysis for the current system, submitted enhancement recommendations to introduce new functionalities or improving existing functions to meet clients’ needs and expectations. One of the projects I worked on is enhancing our home-banking products to offer the ability to initiate wires and ACH. Responsibilities ● Responsible for analyzing and determining the needs for new products or existing product improvements and identifying the impact on the system. ● Responsible for interviewing users, gathering requirements, designing solutions, and managing development and QA. ● Responsible for planning and presenting the scope requirements and the design to senior management. ● Responsible of supervising the project team during the development cycle (SDLC). ● Responsible for reviewing the user guide and the implementing documents associated with the enhancement Show less



Coleman University

• Adjunct Professor

  • 2006 - 2012

  San Diego My love and admiration to the teaching profession derived me to continue teaching as part time faculty with Coleman University. I was asked to teach multiple classes for the night division. However, I choose to only teach one class at the time. This schedule allowed me to balance my workload and enabled me to allocate the time needed to prepare and help my students’ individual needs. Responsibilities • Teaching different CIS classes such as Computer Concept, Internet Programming I… Show more My love and admiration to the teaching profession derived me to continue teaching as part time faculty with Coleman University. I was asked to teach multiple classes for the night division. However, I choose to only teach one class at the time. This schedule allowed me to balance my workload and enabled me to allocate the time needed to prepare and help my students’ individual needs. Responsibilities • Teaching different CIS classes such as Computer Concept, Internet Programming I, Internet Programming II, and Java.

• Senior CIS Instructor / Department Head

  • Oct 2000 - Jan 2006

  Greater San Diego Area As the CIS department head, I was responsible for preparing instruction materials, supervising classrooms, teaching and evaluating students. Conferring with my teaching staff. Advising students regarding academic and vocational interests Developed, evaluating reports regarding professional performance and assigning academic objectives to my team. Responsibilities • Developing curricula, programming assignments, lesson plans, selection of textbooks, and test designs. • Managed classes'… Show more As the CIS department head, I was responsible for preparing instruction materials, supervising classrooms, teaching and evaluating students. Conferring with my teaching staff. Advising students regarding academic and vocational interests Developed, evaluating reports regarding professional performance and assigning academic objectives to my team. Responsibilities • Developing curricula, programming assignments, lesson plans, selection of textbooks, and test designs. • Managed classes' schedule for days and nights students • Interviewing and hiring new instructors when needed. • Perform faculty evaluation and define their objectives



Symitar

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Product Analyst, Advanced

  • Jan 2006 - Jan 2008

  san Diego Designed and managed enhancement requests to improve or introduce new functionalities. I’ve worked on the Multi-Authentication enhancement (MFA) and successfully delivered a product that clients were happy to sign off on. Responsibilities ● Responsible for recommending necessary changes in methods and procedures in appropriate areas ● Solved technical problems by applying various programming principles ● Manages resources starting from design, development, QA, documentation… Show more Designed and managed enhancement requests to improve or introduce new functionalities. I’ve worked on the Multi-Authentication enhancement (MFA) and successfully delivered a product that clients were happy to sign off on. Responsibilities ● Responsible for recommending necessary changes in methods and procedures in appropriate areas ● Solved technical problems by applying various programming principles ● Manages resources starting from design, development, QA, documentation, and final delivery. ● Responsible of analyzing requirements, recommending solutions, presenting to senior management results, and delivering products to the end user. specifications Show less



Coleman University

• Information Technology Instructor

  • Oct 1996 - Jun 2000

  Greater San Diego Area Developed new curriculums (i.e. Java) Teaching different CIS classes such as Computer Concept, Internet Programming I, Internet Programming II, SQL, Oracle, and Java.



Control Services

• Senior Programmer/EDI Coordinator

  • Nov 1994 - Apr 1996

  Monroe, Louisiana Area • Developed customized applications using COBOL and C/C++. • Embedded ZIPRA printer language into COBOL programs in order to produce barcodes that met the varied needs of different clients. • Designed and maintained the company Electronic Data Interchange (EDI) system. • Provided technical support to foreign and domestic facilities. • Provided quality assurance test procedures and documentation.



Fresh Company, Ltd

• Executive Accountant

  • Jul 1988 - Dec 1990

  Alexandria, Egypt • Managed, developed, and maintained all aspects of finance, General Ledger set-up, cash flow monitoring and accounts receivable. • Trained new employees on administering the accounts payable and processing of clients’ orders. • Managed warehouse inventory. • Supervised the production of periodical financial reports