Jackie Heard
Professional Wine Advisor at The Wine Spectrum- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Tourism Ambassador
Sonoma County Tourism
Experience
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Professional Wine Advisor
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2015 - Present
Tasting wines that are limited-release, hand-crafted wines by famous winemakers such as Helen Turley, Cameron Woodbridge and Kirk Venge. Recommending specific wine according to my customer's taste and preference, giving them access to amazing wines that go under the radar. Tasting wines that are limited-release, hand-crafted wines by famous winemakers such as Helen Turley, Cameron Woodbridge and Kirk Venge. Recommending specific wine according to my customer's taste and preference, giving them access to amazing wines that go under the radar.
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Wyndham Vacation Ownership
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United States
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Hospitality
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700 & Above Employee
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Sales Representative
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Aug 2012 - Present
Present vacation opportunities to become an owner at Worldmark by Wyndham, a timeshare that offers exceptional quality and value for all that love to vacation. Show current owners the new and exciting benefits of upgrading their ownership. Present vacation opportunities to become an owner at Worldmark by Wyndham, a timeshare that offers exceptional quality and value for all that love to vacation. Show current owners the new and exciting benefits of upgrading their ownership.
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EcoNugenics, Inc
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Customer Service Rep
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Aug 2008 - Aug 2010
2010Interact with customers, process orders, maintain detailed records Maintain, update and process all automatic customer shipmentsProvide personal assistance to help determine product purchaseMeticulously manage new and existing customer account informationAssist Sales and Marketing with promotions and strategiesDeveloped and brought customer satisfaction program into existence 2010Interact with customers, process orders, maintain detailed records Maintain, update and process all automatic customer shipmentsProvide personal assistance to help determine product purchaseMeticulously manage new and existing customer account informationAssist Sales and Marketing with promotions and strategiesDeveloped and brought customer satisfaction program into existence
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From the Heart
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Non-profit Organizations
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1 - 100 Employee
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Client Liaison
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Feb 2005 - Dec 2007
Interviewed caregivers, ran background and reference checksActed as liaison between client and caregiverDealt with customer issues and complaintsSet up files for new caregivers and clients Interviewed caregivers, ran background and reference checksActed as liaison between client and caregiverDealt with customer issues and complaintsSet up files for new caregivers and clients
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Loan Officer
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Jan 2001 - Jan 2004
Procured own clientele by marketing and advertisingWorked with Customers and their loans from beginning to closingWorked closely with escrow officer to confirm accuracy of loan Frank Procured own clientele by marketing and advertisingWorked with Customers and their loans from beginning to closingWorked closely with escrow officer to confirm accuracy of loan Frank
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Allen Real Estate
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United States
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Receptionist
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Jan 1998 - Jan 2000
Answer and direct all phone calls appropriately.Distribute mail and faxes to all agents.Organize caravan map and manage all signage.Keep all contract forms stocked and up-to-date. Answer and direct all phone calls appropriately.Distribute mail and faxes to all agents.Organize caravan map and manage all signage.Keep all contract forms stocked and up-to-date.
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Education
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Santa Rosa Junior College
Behavorial Sciences
Community
