Vice President, Strategic Reimbursement and Access

• Sep 2021 - Present

Sr. Director, Strategic Reimbursement and Access

• Aug 2020 - Present

Creating new ways for people with hearing loss to access hearing care through their health plans, employers, and health systems with Eargo's innovative direct-to-consumer hearing aid service delivery model.

Sr. Reimbursement Strategist

• Aug 2019 - Aug 2020

Partnered with medtech manufacturers at all stages of product development to create, refine, or execute comprehensive coding, payment, and market access strategies. Areas of focus include: -Two successful CPT code applications (Cat III and Cat I) -Reimbursement landscape assessments to define current coding, payment, and coverage for novel therapeutic areas or devices -Obtained CMS coverage of qualifying Investigational Device Exemption (IDE) studies -Comprehensive coding evaluations or verification of coding with relevant specialty societies, specialty-specific coding experts, or Medicare contractors -Market access and coverage advocacy work with Medicare, Medicaid, and third party insurers -Development of compliant reimbursement education tools, such as internal sales training or customer reimbursement guides Show less

Director, Strategic Reimbursement Access

• Mar 2014 - Aug 2019

Developed and led a team of Reimbursement Access Managers to provide compliant strategic education and support to external customers in order to improve patient access to the UroLift system. Managed and implemented processes for the Reimbursement Specialist team as the go to resource for customer education and onboarding, reimbursement problem-solving, and reimbursement trending. Educated, supported, and provided solution-oriented guidance for external customers and users of the UroLift System. Increased market access by securing and maintaining coverage through active, evidence-based communication with Medicare Administrative Contractors, Medicaid programs, and commercial insurance companies. Maintained coding credentials and stayed on top of coding, billing, and coverage trends for competitive procedures and the urology space. Show less

Reimbursement Territory Manager

• Apr 2013 - Mar 2014

Educated customers on reimbursement for a buy and bill medical device. Assisted Sales Account Managers and external customers with reimbursement questions or issues. Tracked and provided trend reporting of reimbursement issues within my territory to proactively develop solutions for internal and external customers. Educated customers on reimbursement for a buy and bill medical device. Assisted Sales Account Managers and external customers with reimbursement questions or issues. Tracked and provided trend reporting of reimbursement issues within my territory to proactively develop solutions for internal and external customers.

Healthcare Policy and Reimbursement Specialist

• Nov 2010 - Apr 2013

Tracked healthcare changes, medical policy, and applicable regulations. Worked with payers to reverse or amend coverage policies for medical devices. Assisted customers and colleagues with reimbursement obstacles and questions including prior authorizations, coding, appeals, and medical documentation. Tracked healthcare changes, medical policy, and applicable regulations. Worked with payers to reverse or amend coverage policies for medical devices. Assisted customers and colleagues with reimbursement obstacles and questions including prior authorizations, coding, appeals, and medical documentation.

Optometric Technician

• Sep 2006 - Nov 2010

Coding, billing, insurance verification, inventory, working remittance notices, optometric pre-screening, contact lens educational classes, eyeglass sales, frame buying Coding, billing, insurance verification, inventory, working remittance notices, optometric pre-screening, contact lens educational classes, eyeglass sales, frame buying