Import Specialist

• Feb 2022 - Present

Logistics & Export Documentation Specialist

• Aug 2015 - May 2022

• Knowledge of the export industry• Co-ordinating, tracking and ensuring custom clearance and delivery of international shipments• Co-ordinating with storage, warehouse and trans-loading facilities to organize transportation for shipments to port and provide documentation to carrier• Preparing documents for cross border shipments to Japan, Korea, Australia, China• Preparing and submitting shipping instructions, bill of lading instructions to various steamship lines • Authorizing, receiving, preparing and sending export documents such as Bills of Lading, Health Certifictes, Weight Lists, Export Declarations, Insurance Certificates• Report shipments and submitting all data to US Department of Homeland Security and Canadian Border Services• Date entry in multiple programs; Microsoft, Word, Excel, Outlook, Adobe, Navision• Communicating with Customers regarding orders, status of shipment• Approving supplier invoices, trucking and ocean freight invoices• Providing weekly market updates to all traders

Children's Group Facilitator

• Jan 2011 - Sep 2020

• Create educational activities and facilitate support groups for children with mental health needs• Work with groups of children aged 16 months to 12 years of age • Supervise and positively interact with children• Develop a strong rapport with clients and parents • Strongly encourage all students to participate in activities • Daily communication with supervisor regarding client behaviour and proposed methods for improvement

Day Treatment Counsellor Assistant

• Nov 2011 - May 2013

• Assist the child and youth worker supervisor and teacher in managing a class of students with diverse mental health needs.• Communicate with students to understand their problems and difficulties and support the youth in dealing with their concerns• Daily programming and therapeutic interventions• Teach social groups on a variety of topics such as healthy sexuality, conflict resolution and substance abuse• Connect with guardians of clients to keep them informed and updated with the clients’ school life• Interview possible candidates for position for post-secondary placement• Attend treatment meetings with the client and their guardians and the Child and Youth Worker, Teacher, Clinicians, Psychologist, Doctors and anyone else part of the treatment plan, to asses clients goals, progress, concerns and explore the next steps• Report to the team any new discoveries regarding the clients personal life and any new events that may have occurred• Behavior management and conflict resolution

Administrative Assistant

• Jan 2014 - Aug 2015

• Secretarial and administrative duties• First point of contact via phone and in person • Opening and closing work orders• Assisting customers to begin a claim with insurance companies• Contacting insurance companies regarding auto claims • Invoicing Insurance Companies• Preparing documents for insurance companies • Organizing rental vehicles for customers• Invoicing customers for personal work done to vehicles• Preparing excel documents for company controller, including month end sales and profits• Prepare payroll for company controller• Assist controller with many accounting tasks• Ordering supplies for body shop

Customer Service Representative, Small Claims Examiner

• May 2013 - Oct 2014

• First contact for customer care department for customers and drivers regarding a claim• Daily contact with federal government employees (Military, RCMP)• Receive and input daily mail• Send out daily cheques• Relief switchboard duties• Assist with reconciliation of chequing account• Participate in weekly meetings• Assist customers with filing a claim for damaged household goods and/or vehicle(s) that were moved by United Van Lines/Mayflower Canada Ltd. • Register and distribute all incoming claims to appropriate claims examiner• Settle small claims for $300.00 or less

Supply Teacher

• Aug 2011 - Nov 2011

• Supplemented for permanent teachers at a moment’s notice; closely adhered to lesson plans; and kept students motivated, engaged and focused• Followed guidelines of “Play to Learn” curriculum • Delivered age-appropriate developmental classroom activities for 6 month old children to 6 year old children, such as but not limited to: reading, singing and dancing, finger painting, nutrition, science, arts and crafts and outdoor games, etc.• Encouraged and initiated hands-on learning experiences• Completed daily reports

Teachers Assistant

• Sep 2010 - Mar 2011

• Worked with small groups of children aged 18 months to 6 years of age • Facilitated children’s yoga group• Assisted lead teachers in supervising children in classroom activities, meals, etc. as needed• Assisted in teaching lesson plans, instructions, and directions of the lead teacher and program director• Maintained excellent classroom management skills while creating a fun and educational atmosphere in the classroom.• Enabled students to learn by providing academic, social, and functional support

Accountant Assistant

• Aug 2007 - Jun 2008

• Accounts Payable: Entering and payment of supplier invoices• Accounts Receivable: creating customer invoices and reconciling credit card statements • Answered phones and replied to customer inquiries while practising proper business and verbal etiquette • Accounts Payable: Entering and payment of supplier invoices• Accounts Receivable: creating customer invoices and reconciling credit card statements • Answered phones and replied to customer inquiries while practising proper business and verbal etiquette