Experience

Federal Reserve Bank of St. Louis

• United States
• Banking
• 700 & Above Employee

• Assistant Manger

  • May 2004 - Present



Mastercard

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • Jul 2003 - Apr 2004

  • Provide business knowledge and technical support for business requirements development. • Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities. • Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions. • Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems. • Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion. • Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary. Investigate/research MasterCard or industry business/technical process. • Ensure timely and accurate communication with project staff throughout the life cycle of the project. Show less

• • Oct 2002 - Jun 2003

  • Planning, leading and executing testing efforts on Internet sites and applications using standard testing methodologies. • Working with the project managers, development teams and business sponsors to develop test plans for integration testing, the execution of the test plan and quality assurance of all test materials. • Using analytical and problem solving skills to identify and resolve issues with both requirements documentation and systems development efforts. • Manage defect and change management tracking and reporting; assigning ownership for problems/issues and manage the resolution process.• Lead and/or assisted in several process improvements and standards implementations including: Document and Piloting ClearQuest Tool; Pilot Jmeter Tool; Develop Standards for Load Testing; Develop Standards for Macintosh Testing; Research Client Impact testing for a newly implemented Oracle HA Failover Process Show less



A.G. Edwards

• Financial Services
• 200 - 300 Employee

• Sr. Business Analyst

  • 1995 - 1999