Jackie Ciocchetti
Volunteer and Training Manager at Doorways- Claim this Profile
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Bio
Credentials
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40-Hour Sexual Assault Crisis Intervention Training
Zacharias Sexual Abuse CenterSep, 2016- Oct, 2024 -
Certificate of Completion: Green Dot Training Institute
Dorothy J. Edwards, Ph.D.Nov, 2014- Oct, 2024
Experience
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Doorways
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United Kingdom
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Volunteer and Training Manager
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Sep 2023 - Present
The Volunteer and Training Manager (VTM) will be responsible for assessing, planning, and managing training for both staff and volunteers across Doorways, ensuring that organizational training objectives are set and delivered, and contributing to overall organizational management and leadership. The VTM provides programmatic oversight and guidance to Doorways’ volunteer program by leading and supervising the Volunteer Coordinator to ensure appropriate implementation of the volunteer program. The VTM will coordinate and primarily facilitate all core and on-the-job training (OTJT) for all new volunteer and staff. In addition to new member training, the VTM will assess, plan, and manage all refresher trainings for volunteers and staff to ensure accreditation standard requirements are met. Show less
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Volunteer Program Manager
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Jan 2022 - Aug 2023
The Volunteer Program Manager (VPM) is the primary lead and point of contact for Doorways’ volunteer program to ensure appropriate implementation of the volunteer program. The VPM develops effective strategies to recruit, train and retain a corps of dedicated and skilled volunteers that meet the needs of Doorways’ departments and programs. This position provides operational oversight and programmatic guidance for the volunteer program and consistent guidance and support to the volunteers. The VRS is responsible for: coordinating all core and on-the-job-training for the volunteers; nurturing and cultivating the volunteers’ experience; communicating with prospective and current volunteers; creating and implementing processes,; helping develop new volunteer opportunities; and documentation of volunteer impact. Show less
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Case Manager and Legal Assistant
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Jun 2019 - Jan 2022
Managed clients, calendars, multi-line phones, written correspondence, training and supervising interns and new hires, and filing procedures for a small domestic relations law firm with more than 200 open cases. Handled multiple projects simultaneously while remaining highly attentive to detail and organized. Enhanced court proceedings by drafting and reviewing documents, including cover letters, discovery, orders, subpoenas, affidavits, pleadings, and exhibit books. Used PCLaw Software to manage multiple case aspects, including client information, appointments, and payment processing. Initiated and independently completed project to gather and disseminate information/materials to clients regarding domestic and sexual violence resources available across 4 surrounding counties. Show less
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Portland State University
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant - Peer Mentor
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Sep 2017 - Mar 2019
Facilitated student success by mentoring over 200 diverse students over two years through creatively co-teaching two Sophomore Inquiry (SINQ) courses per term. Partnered with two faculty members to teach SINQ courses to a total of 80 students each term. Created and facilitated weekly 50 minute mentor sessions for assigned SINQ courses to effectively implement course objectives. Coached students in advancing their writing, reading, and critical thinking skills. Co-created syllabi that best engaged students with relevant material to ensure course objectives are met. Facilitated productive small and large group discussions by fostering a safe and positive educational environment. Show less
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Marian University of Fond du Lac
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United States
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Higher Education
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200 - 300 Employee
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Violence Prevention Intern
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Aug 2014 - May 2016
Organized and executed events and programs related to violence prevention on campus such as Green Dot Bystander Training, Sexual Assault Awareness Week, Take Back the Night, and the Clothesline Project.Brought the Green Dot Bystander Intervention Program to Marian’s campus and trained over 400 students during the first two years. The Green Dot Program is still being implemented today.Founded and led the student organization SUAVE (Students United Against Violence Everywhere), which is still active, which strives to engage community members in a united effort to spread awareness, provide resources, and train others in violence prevention.Drove social media impressions and engagement for the Green Dot and #ItsOnUs initiatives across Facebook, Twitter, and Instagram pages.Collaborated with community organizations interested in violence prevention, such as ASTOP Sexual Abuse Center and the Fond du Lac PoliceDepartment to facilitate on-campus events and prevention campaigns. Show less
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Student Mentor
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Aug 2013 - May 2016
Guided more than 75 incoming first-year students over three years in adjusting to the college atmosphere and academic lifePartnered with one faculty member each year as a teaching assistant for the GEN101 college course by mentoring, tutoring, and tracking theprogress of 25-30 students over the course of the year.Created and facilitated educational and social programs for students during the year to encourage them to take advantage of new opportunitiesand experiences on campus.Collaborated with a team of 20 other mentors to coordinate and lead programs during Fall New Student Orientation Week for new Freshman andtransfer students.Facilitated the Gallup Strengths Quest tool and created programs to help students understand, apply, and develop their own top strengths. Show less
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ASTOP Sexual Abuse Center
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United States
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Mental Health Care
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1 - 100 Employee
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Prevention Education Intern
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Jan 2015 - May 2015
Work with ASTOP’s prevention educator to reach hundreds of children, teens, young adults, and community members. Transferable skills include teaching, public speaking, subject matter expertise in topics such as sexual assault, healthy relationships, rape culture, domestic violence, bullying, internet safety, etc. Work at information and awareness booths in schools and at community events. Assist in the organization and implementation of events during April’s Sexual Assault Awareness Month within the community. Other tasks requested by ASTOP. Show less
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City of Fond du Lac Police Dept
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United States
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Law Enforcement
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1 - 100 Employee
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Community Service Officer
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Jan 2014 - Apr 2014
Assisted other CSO’s and police officers in serving the community by taking on responsibilities such as non-emergency calls, assisting in traffic control during an emergency, writing reports, and executing other tasks assigned by dispatch. Developed skills in conflict mediation and resolution, professional interpersonal communication with people from diverse backgrounds, and community surveillance. Assisted other CSO’s and police officers in serving the community by taking on responsibilities such as non-emergency calls, assisting in traffic control during an emergency, writing reports, and executing other tasks assigned by dispatch. Developed skills in conflict mediation and resolution, professional interpersonal communication with people from diverse backgrounds, and community surveillance.
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Education
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Portland State University
Master's degree, Educational Leadership and Administration -
Marian University
Bachelor of Science (B.S.), Criminal Justice -
Florence University of the Arts
General Studies