Jackie Cantrell
Director of Quality at Artesia General Hospital- Claim this Profile
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Bio
Brett Lilley
Jackie is a leader in her field, whether it is Respiratory therapy management or information technology. Jackie takes responsibility for those under her and helps them to achieve the best outcomes possible. She possesses both institutional education as well as real world clinical experience and translates both into her leadership role. I consider her one of my mentors as well as a colleague and a person of the highest integrity.
Brett Lilley
Jackie is a leader in her field, whether it is Respiratory therapy management or information technology. Jackie takes responsibility for those under her and helps them to achieve the best outcomes possible. She possesses both institutional education as well as real world clinical experience and translates both into her leadership role. I consider her one of my mentors as well as a colleague and a person of the highest integrity.
Brett Lilley
Jackie is a leader in her field, whether it is Respiratory therapy management or information technology. Jackie takes responsibility for those under her and helps them to achieve the best outcomes possible. She possesses both institutional education as well as real world clinical experience and translates both into her leadership role. I consider her one of my mentors as well as a colleague and a person of the highest integrity.
Brett Lilley
Jackie is a leader in her field, whether it is Respiratory therapy management or information technology. Jackie takes responsibility for those under her and helps them to achieve the best outcomes possible. She possesses both institutional education as well as real world clinical experience and translates both into her leadership role. I consider her one of my mentors as well as a colleague and a person of the highest integrity.
Credentials
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Certified Professional in Healthcare Quality® (CPHQ)
National Association for Healthcare Quality (NAHQ)Jul, 2022- Oct, 2024
Experience
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Artesia General Hospital
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Hospitals and Health Care
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100 - 200 Employee
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Director of Quality
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Mar 2019 - Present
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UMC Health System
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United States
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Hospitals and Health Care
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700 & Above Employee
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Clinical Application Manager
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Oct 2012 - Present
My position is responsible for managing the support, maintenance, and installation of all clinical information systems. This includes coordinating changes and additions to all clinical systems to ensure a cohesive, integrated clinical application. Cerner is the primary software vendor, but my responsibility does include other software vendors. I have been able to maintain good relationships with medical staff, nursing staff and support staff in order to elicit information necessary to keep systems performing at a high level.
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Clinical Application Specialist
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Sep 2008 - Oct 2012
In this position, I was responsible for supporting and maintaining assigned clinical applications, which included surgery and anesthesia workflow. It included an in depth knowledge of the applications in order to answer questions from users, test and implement upgrades, trouble shoot problems, and design new automated solutions. I was able to maintain good relationships with medical staff, nursing staff and support staff in order to elicit information necessary to keep systemsperforming at a high level.
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Assistant Director
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Jul 2004 - Sep 2008
- Responsible for the direct supervision of three equipment technicians and two diagnostic respiratory therapists - Assists with budgeting preparation and offering financial departmental goals- Performance appraisals, disciplining and rewarding employees- Addressing complaints from other departments, physicians, and internal employees- Coordinates and supervises the Respiratory Neonatal transport therapists- Develops and implements policies and procedures regarding the Respiratory Department- Responsible for five ABG Labs with eight analyzers -- maintaining labs to be CAP proficient
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Education
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Wayland Baptist University
MBA, Health Care Administration -
Carlsbad High School
Community
