Jackie Bycinthe, M.S.
Recruiting Programs Associate at Digital Knack- Claim this Profile
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Bio
Credentials
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Project Management Foundations
LinkedInApr, 2023- Nov, 2024 -
Foundations of Leadership - 1
The National Society of Leadership and SuccessMar, 2022- Nov, 2024 -
Foundations of Leadership - 2
The National Society of Leadership and SuccessMar, 2022- Nov, 2024 -
President’s List - Summer 2018
Capella UniversityNov, 2018- Nov, 2024
Experience
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Digital Knack
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Recruiting Programs Associate
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Sep 2022 - Present
• Improve the velocity of search launches, candidate pipeline, and scheduling matters. • Manage full-cycle recruitment, from sourcing and engaging aligned talent and managing the entire candidate journey(s) to ensuring hiring managers are informed and involved in recruitment strategy. • Function as a bridge between Operations and Recruiting teams to establish, implement, and improve SOPs (standard operating procedures), focusing on what improves the candidate data quality and candidate… Show more • Improve the velocity of search launches, candidate pipeline, and scheduling matters. • Manage full-cycle recruitment, from sourcing and engaging aligned talent and managing the entire candidate journey(s) to ensuring hiring managers are informed and involved in recruitment strategy. • Function as a bridge between Operations and Recruiting teams to establish, implement, and improve SOPs (standard operating procedures), focusing on what improves the candidate data quality and candidate lifecycle workflow. • Work internally with the talent team and externally with client companies’ leadership teams. • Expert at client engagement, uncovering human competencies and motivations, with ambiguity as a constant. • Be a trusted and strategic talent partner with our clients, which are primarily rapid growth tech start-ups building cross-functional teams. • Support the partnerships and initiatives that fulfill DK's social responsibilities as a B Corporation. • Member of the Operations team, being the first tier of support for tech products. ATS (Jobvite, Workable, Greenhouse) LinkedIn Recruiter
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Talent Associate
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Oct 2021 - Sep 2022
• Manage full-cycle recruitment; from sourcing and engaging aligned talent and managing the entire candidate journey(s) to ensuring hiring managers are informed and involved in recruitment strategy – all the way through declinations and offer negotiations. • Be a trusted and strategic talent partner with our clients, which are primarily rapid growth tech start-ups building cross-functional teams. • Carry candidates as carefully and deliberately throughout the interview process. • Work… Show more • Manage full-cycle recruitment; from sourcing and engaging aligned talent and managing the entire candidate journey(s) to ensuring hiring managers are informed and involved in recruitment strategy – all the way through declinations and offer negotiations. • Be a trusted and strategic talent partner with our clients, which are primarily rapid growth tech start-ups building cross-functional teams. • Carry candidates as carefully and deliberately throughout the interview process. • Work internally with the talent team and externally with candidates and client companies’ leadership teams. • Identify hurdles, develop recruiting strategies, and communicate with all involved in projects proactively. • Expert at client engagement, uncovering human competencies and motivations, with ambiguity as a constant. • Project manage multiple efforts across varied and everchanging stages. ATS (Jobvite, Workable) LinkedIn Recruiter
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Leaderly AI
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United States
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E-Learning Providers
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1 - 100 Employee
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Account Executive
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Apr 2021 - Jul 2021
• Create and drive strategies for growing new business. • Target pipeline consists of SMB, Mid-Market, and Enterprise level prospects/clients • Develop several outbound campaigns based on organization and industry (ex: financial institutions, tech companies, law enforcement, education, etc.) • Develop and maintain a full business pipeline of prospective clients; maintain timely and accurate reporting of the pipeline, account plans, and activities pertaining to growth • Cultivate… Show more • Create and drive strategies for growing new business. • Target pipeline consists of SMB, Mid-Market, and Enterprise level prospects/clients • Develop several outbound campaigns based on organization and industry (ex: financial institutions, tech companies, law enforcement, education, etc.) • Develop and maintain a full business pipeline of prospective clients; maintain timely and accurate reporting of the pipeline, account plans, and activities pertaining to growth • Cultivate relationships with key decision-makers within Diversity, Equity, and Inclusion industry • Provide accurate and timely sales forecasts and reports to inform CGO’s strategic decision making • Achieve annual new business revenue targets of $250K for 2021 • Provide presentations of our resources and effectively share our value proposition to prospective clients Show less • Create and drive strategies for growing new business. • Target pipeline consists of SMB, Mid-Market, and Enterprise level prospects/clients • Develop several outbound campaigns based on organization and industry (ex: financial institutions, tech companies, law enforcement, education, etc.) • Develop and maintain a full business pipeline of prospective clients; maintain timely and accurate reporting of the pipeline, account plans, and activities pertaining to growth • Cultivate… Show more • Create and drive strategies for growing new business. • Target pipeline consists of SMB, Mid-Market, and Enterprise level prospects/clients • Develop several outbound campaigns based on organization and industry (ex: financial institutions, tech companies, law enforcement, education, etc.) • Develop and maintain a full business pipeline of prospective clients; maintain timely and accurate reporting of the pipeline, account plans, and activities pertaining to growth • Cultivate relationships with key decision-makers within Diversity, Equity, and Inclusion industry • Provide accurate and timely sales forecasts and reports to inform CGO’s strategic decision making • Achieve annual new business revenue targets of $250K for 2021 • Provide presentations of our resources and effectively share our value proposition to prospective clients Show less
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AudioEye
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United States
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Software Development
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100 - 200 Employee
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Account Manager
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Jan 2021 - Mar 2021
• Support new business and penetration by engaging existing trials and signing up for new memberships • Target pipeline consists of SMB and Mid-Market level prospects/clients • Support existing customers through online chat experience • Communicate and collaborate with other departments to achieve common goals and targets • Achieve quarterly revenue targets. • Show our value proposition and align with each customer’s business needs • Provide in-depth demos
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Sales Development Representative
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Sep 2020 - Jan 2021
• Prospect, source, and qualify opportunities through inbound leads, signups, and client referrals • Target pipeline consists of Enterprise level prospects/clients • Support new business and penetration by prospecting and hunting new business leads (20 leads per day) • Maintain accurate record of sales and expand database of prospects • Communicate with other departments on ways to enhance speed, quality, efficiency and output of tasks and deliverables • Achieve quarterly new… Show more • Prospect, source, and qualify opportunities through inbound leads, signups, and client referrals • Target pipeline consists of Enterprise level prospects/clients • Support new business and penetration by prospecting and hunting new business leads (20 leads per day) • Maintain accurate record of sales and expand database of prospects • Communicate with other departments on ways to enhance speed, quality, efficiency and output of tasks and deliverables • Achieve quarterly new business revenue targets. • Provide in-depth and public speaking of product demos and show our value proposition and alignment with each customer
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BrainPOP
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United States
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E-Learning Providers
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200 - 300 Employee
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Account Director (Northwest)
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Jan 2020 - Jun 2020
• Develop and drive strategies for growing new business across a 9 state territory ( target school districts of 20 schools or less). • Created several outbound campaigns (12-15) based on state and product content and outcome (ex: Social Emotional Learning, standard test alignment, raising test scores district-wide) • Develop and maintain a full business pipeline of prospective clients; maintain timely and accurate reporting of the pipeline, account plans, and territory activities… Show more • Develop and drive strategies for growing new business across a 9 state territory ( target school districts of 20 schools or less). • Created several outbound campaigns (12-15) based on state and product content and outcome (ex: Social Emotional Learning, standard test alignment, raising test scores district-wide) • Develop and maintain a full business pipeline of prospective clients; maintain timely and accurate reporting of the pipeline, account plans, and territory activities pertaining to growth • Cultivate relationships with key decision-makers within K-12 schools and districts • Provide timely and accurate sales forecasts and reports to inform Management’s strategic decision making • Achieve annual new business revenue targets. Target dollar attainment of $805,000. Average deal size of $3000-$30,000. • Exceeded Q1 YOY target from 2019 by 1,125% (2019 actual attainment for territory of $3,000 versus my 2020 actual target attainment of $36,750 for the same territory) • Provide in-depth demos of our resources and effectively share our value proposition to potential customers (average amount of 20 demos per month)
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Sales Development Representative
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Nov 2019 - Jan 2020
• Proactive and reactive lead outreach and scoping of possible sales opportunities, including the ability to conduct prospecting conversations via phone and email • Qualification of incoming leads for hand-off to the appropriate sales rep • Timely followup on open leads via email and phone • Schedule and conduct needs-based product demos to potential customers • Collaboration with the Marketing team to refine our lead quality model and lead flow process
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Account Executive
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Aug 2011 - Jul 2019
• Identify customer needs and provide viable solutions via up-sell and cross-selling opportunities • Create a superior customer experience by working closely with support and field sales • Target pipeline consists of consumer and SMB clients • Develop selling opportunity pipeline through internal RBC platform and process system • Gather and leverage customer references, reviews, and feedback ratings to drive future revenue growth and new business • Achieved monthly sales… Show more • Identify customer needs and provide viable solutions via up-sell and cross-selling opportunities • Create a superior customer experience by working closely with support and field sales • Target pipeline consists of consumer and SMB clients • Develop selling opportunity pipeline through internal RBC platform and process system • Gather and leverage customer references, reviews, and feedback ratings to drive future revenue growth and new business • Achieved monthly sales targets of $20,000+ with consistency to rank with top performers of respective region on a regular basis.
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Sales/Operations Manager
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Aug 2011 - Apr 2015
• Provide coaching and professional development to sales team to enhance their product knowledge • Develop and hone sales team Technical acumen, and technical sales skills. • Another managerial responsibilities included visual merchandising, conference calls, and scheduling for over 4 years • Coordinate Sales and Product team interactions in order to address complex customer queries
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Flex
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Supervisor
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Dec 2010 - Aug 2011
• Manage technical service department consisting of 7 employees • Schedule weekly working shifts based on company needs and employee availability • Monitor Key Performance Indicators (KPI) and capture reporting metrics for day-to-day case management for all customer escalation
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Technician/Device Specialist
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Nov 2009 - Aug 2011
• Greet Verizon customers and ascertain individual customer needs • Diagnose all technical issues with all Verizon products • Ensure customer satisfaction through direct salesmanship, courtesy, and professionalism
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Education
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2016 - 2019
Capella University
Master of Science - MS, Industrial and Organizational Psychology -
2005 - 2009
Adelphi University
Bachelor of Arts - BA, Psychology
Community
