Jackie Bow

Head of Bureau at Snow Technology
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Location
Ireland, IE

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Experience

    • Ireland
    • Software Development
    • 1 - 100 Employee
    • Head of Bureau
      • Oct 2021 - Present

      I oversee & direct payroll procedures, managing the bureau staff & provide technical support & provide training when necessary. Direct our payroll team’s workload to meet deadlines. Oversee relationships with our external payroll providers by tracking their performance and establishing KPIs for improvement when necessary. Assist with developing process improvements, to ensure team members are adhering to the payroll schedule. I work with our software QA department to complete competitive analysis of current market offerings and prioritize product development plans confirmation testing of payroll software updates. Show less

    • Senior Payroll Specialist
      • May 2018 - Sep 2021

      Within this role I had to process and manage multiple companies payrolls. Collate information for all employee & calculate out all payments & deductions for multiple frequency payrolls. I was involved in reviewing of payroll files, payroll CSO reporting for management, BIK management, expenses processing and payroll reconciliations and submissions.

    • Accounts Administrator
      • Apr 2013 - Apr 2018

      My responsibilities included reviewing and reconciling accounts, processing payments to external partners and maintaining updated records of invoices and receipts. I had to maintain efficient client services and provide support to administration staff.

    • Software Support Executive
      • Feb 2006 - Mar 2013

      In this role I provided telephone and email support to aid customers with any payroll queries they may have, including setting up new company payrolls and employees, importing information into the payroll software, and creating new payments and deductions. I also had the responsibility to investigate, find the root problem and resolve any issues or errors customers are experienced with the payroll software, such as RPN importing issues, report discrepancies and completing revision upgrades.

    • Construction
    • 1 - 100 Employee
    • Payroll Administrator
      • May 2002 - Feb 2006

      I was accountable for running weekly & monthly payrolls for over 600 employees. Fully responsible for the timely invoicing of clients on a weekly & monthly basis. Liase with internal consultants in relation to payment and charge out rates for candidates and ensure employees possess the correct documentation. All general payroll administration including P45's, completing social welfare documentation & dealing with tax queries from candidates. I was accountable for running weekly & monthly payrolls for over 600 employees. Fully responsible for the timely invoicing of clients on a weekly & monthly basis. Liase with internal consultants in relation to payment and charge out rates for candidates and ensure employees possess the correct documentation. All general payroll administration including P45's, completing social welfare documentation & dealing with tax queries from candidates.

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