Jackie Augustin
District Manager at Madison Reed- Claim this Profile
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Topline Score
Bio
Experience
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Madison Reed
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United States
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Consumer Services
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200 - 300 Employee
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District Manager
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Nov 2018 - Present
Consistently meets established performance standards for the role, including but not limited to product and service sales, client satisfaction, labor efficiency, team productivity, and company culture. Ensure operational procedures and guidelines are followed. Recruit, mentor, and develop the field leadership team members within their respective locations. Onboarding new Talent to infuse them into the Madison Reed brand and Culture Execute strategies related to achieving profitable sales targets through driving, service sales, retail sales, membership and subscription sales. Collaborate with support partners to ensure programs, training & initiatives are executed for all Hair Color Bar team members. Maintain a highly collaborative relationship with Managers and peers, to aid in leading teams towards extraordinary performance. Coaching and development of all store level leaders to improve their leadership and business skill; recruiting, interviewing and goal setting Build bench strength that identifies potential leaders to grow and develop into future leaders. Conduct regular leadership meetings to keep a pulse on the current business trends while identifying additional training and support needs. Facilitate the Madison Reed denovo process for all new locations Increasing profitability and minimizing loss in every salon by controlling district expenses, Understand and utilize Madison Reed tools, resources, and reports to drive sales and increase profits through identified KPIs. Reviews scheduling tools to validate schedule optimization, and ensures all locations are within forecasted labor allotment. Engages with clients to deliver a distinct and delightful client experience resulting in future client engagement with the Hair Color Bar. Follows up on all escalated Client service issues in a timely manner for all Hair Color Bars, Ensures all visual merchandising, organization and cleanliness standards of each Hair Color Bar are within company guidelines. Show less
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General Manager
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Education
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Brooklyn College
Business Administration and Management, General