Experience

Qyral

• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee

• Sales Operations and Support

  • Oct 2022 - Present



VIC Beauty

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Lead Customer Support Systems & Experience

  • Nov 2021 - Oct 2022

  Jumped into this role with minimal support and took the lead of the customer service department. Primarily working in Zendesk problem solving, creating and organizing systems and policies while addressing all incoming tickets. Also provide additional support to the Operations Team, US & UK Shipping department, IT and Commissions. Assisted with multiple platform transitions while re-learning, creating and executing new systems. Jumped into this role with minimal support and took the lead of the customer service department. Primarily working in Zendesk problem solving, creating and organizing systems and policies while addressing all incoming tickets. Also provide additional support to the Operations Team, US & UK Shipping department, IT and Commissions. Assisted with multiple platform transitions while re-learning, creating and executing new systems.



Kenneth Brown Salons

• United States
• Individual and Family Services
• 1 - 100 Employee

• Salon Coordinator

  • Jan 2014 - Jun 2020

  Location Lead in charge of daily operations, Staff and appointment scheduling, problem solving, Interacting and building relationships with clients and stylists, Promote product sales, Inventory management, Ordering , Responsible for salon up-keep and supplies. Location Lead in charge of daily operations, Staff and appointment scheduling, problem solving, Interacting and building relationships with clients and stylists, Promote product sales, Inventory management, Ordering , Responsible for salon up-keep and supplies.



Gigi Hill Bags

• Yorba Linda, California, United States

• Executive Assistant & Marketing Events Coordinator

  • Jan 2009 - Jul 2013

  I wore many hats while working with this company and loved every minute of it. Customer Service, Executive Assistant, Design, SKUS and Inventory, Fulfillment, Incentives, Meeting and Events, Travel Arrangements, Awards & Recognition. I wore many hats while working with this company and loved every minute of it. Customer Service, Executive Assistant, Design, SKUS and Inventory, Fulfillment, Incentives, Meeting and Events, Travel Arrangements, Awards & Recognition.