Experience

Legacy Mechanical Services, Inc.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• General Manager

  • Jul 2022 - Present

  ✤Full P&L responsibility ✤Structured transformation of service department. Including: full assessment, action plan, timeline, and implementation process that allowed for simultaneous and process-driven cost reduction along with rapid, recurring, high-margin, service revenue growth ✤Measured the organization beside best-in-class KPI's, and quickly created culture that empowers the office, technicians, sales team, software, HR, legal, AR, procurement, recruiting, and hiring, to embrace a culture built upon process and structure✤Through a well-defined and proven process, the following were achieved within the first six months: *Written official job titles and duties *Organizational chart * Performance evaluations * Merit-based pay increases * Hiring, disciplinary and termination practices * Incentive plans * Sales plans * Restructured pricing and margin standards * Aggressive collections efforts * Selection of new operational software * Selection and implementation of an outside HR firm * Roll out of new van fleet * Onboarding a new service manager * Roll out of a structured technician training program * A structured social media marketing program



Contract Consulting

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Consultant - Commercial Mechanical Service Business Specialist (Process, Structure, and Growth)

  • Jan 2022 - Aug 2022

  ✤Top-down evaluation of commercial mechanical service organizations regarding risk, acquisition, valuation, growth potential, and workflow✤If needed, developed a strategic implementation plan and timeline including (but not limited to): *Turnaround/Transformation *Restructure *Value-add *Immediate cash flow needs *Company-wide roll out of plan for rapid, targeted, recurring, high-margin growthSkills: Leadership Consulting · Organizational Structure Assessment · Sales Coaching · Marketing · Hiring



James River Air Conditioning Company

• United States
• Construction
• 1 - 100 Employee

• Consultant - Commercial Mechanical Contracting Specialist Structure/Process/Culture/Growth

  • Jun 2022 - Jul 2022



The Asteroid Companies

• United States
• Facilities Services
• 1 - 100 Employee

• Consultant - Commercial Mechanical Contracting Specialist Structure/Process/Culture/Growth

  • Apr 2022 - Jun 2022

  ✤See above for detailed consulting specialties utilized during this relationship ✤See above for detailed consulting specialties utilized during this relationship



Sacramento Mechanical Inc (A subsidiary of Express Refrigeration Inc.)

• Consultant - Commercial Mechanical Contracting Specialist Structure/Process/Culture/Growth

  • Jan 2022 - Mar 2022

  ✤See above for detailed consulting specialties utilized during this relationship ✤See above for detailed consulting specialties utilized during this relationship



ASSA ABLOY Entrance Systems

• Sweden
• Wholesale Building Materials
• 700 & Above Employee

• National Account Business Development

  • Feb 2020 - Jan 2022

  ✤Consistently secured meetings with C-level leadership / Implemented innovative (and otherwise unproven) delivery methods to secure appointments effectively and frequently✤Oversaw and engaged in a new product launch - from concept meeting to prototype design with R&D to final delivery and installation – within a 6-month timeframe ✤Consistently secured meetings with C-level leadership / Implemented innovative (and otherwise unproven) delivery methods to secure appointments effectively and frequently✤Oversaw and engaged in a new product launch - from concept meeting to prototype design with R&D to final delivery and installation – within a 6-month timeframe



ABM Industries

• United States
• Facilities Services
• 700 & Above Employee

• North American Service Sales Growth Director

  • Jun 2017 - Feb 2020

  ✤Acted in consultative role to help first-year sales-hires to achieve their business goals ✤Developed Onboarding | Messaging | Weekly Phone Coaching | Field Visits | Role Playing ✤Acted as a conduit for rookie force to disseminate messaging trends across the entire franchising network ✤Conducted regular feedback and progress updates with business owners and leadershipIncreased rookie sales employee retention-rate by almost 30%

• General Manager

  • Jan 2011 - Jun 2017

  ✤Took over a fledgling business and conducted a turnaround within the first 12 months - posting a profit for the first time in 7 years ✤Built a sales and operations team that helped raise overall GP% by over 30% within the first 12 months ✤Consistently grew over 10% (top and bottom line) year over year throughout entire tenure ✤Oversaw the sale and delivery of 6 separate energy retrofit "performance contracts" worth a combined $18mm ✤After 7 years, we were operating 2 offices, 17 total employees, and driving $10mm to the top line while putting 13% EBITDA to the bottom

• Service Sales Executive

  • Jan 2007 - Dec 2010

  ✤100% Cold call driven sales activity ✤True consultative and financially justified solutions that followed a strict, and proven, process. ✤Process required multiple meetings and the gathering of historical costs associated with the customer’s mechanical system ✤Final presentation involved the financial decision maker of the organization and provided a fully financially justified solution