Jack Gore
Development Manager | Sureview Ops at SureView Systems- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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SureView Systems
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United States
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Software Development
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1 - 100 Employee
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Development Manager | Sureview Ops
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Jan 2021 - Present
My role revolves around ensuring the delivery and health of our SaaS solution. My day to day includes:- Work management (KANBAN), Technical breakdowns, Mentoring/code reviews, recruitment, Team management, Liaising with customers, and schedule/delivery management.- Coached DevOps practices and adoption in team- Full Stack Development, continuous deployment, Issue diagnosis and resolution, Global scaling design and implementation, Escalation management and resolution
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Development Manager | USA West Coast Region
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2018 - Jan 2021
Currently I split my time between the Swansea UK office and on-site at large customers in California. My day to day includes:- Sprint planning, Task breakdown, Mentoring/code reviews, recruitment, Team management, Liaising with customers, Maintaining clear communication and schedule management with team members in different countries, On-site visits- Coached DevOps practices and adoption in team- Full Stack Development, Issue diagnosis and resolution, Global scaling design and implementation, Escalation management and resolution Show less
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On-Site (Embedded) Developer
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2017 - 2018
Design and implementation of global architecture (servers/software/network), Technical specification gathering, Development of custom software solutions, Diagnosis and resolution of issues within system, in-depth research/configuration/implementation of complex in-house systems, Application Engineer training, Operator training
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Lead API Developer
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2015 - 2017
Maintenance of SOAP API & documentation, Design/Creation/Maintenance of REST API & documentation, liaising with customers remotely/in person/at trade shows
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Software Developer
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Dec 2013 - 2017
As an integration developer, my role at SureView is ensuring device compatibility with the Immix software, both Cloud (Web based) and Enterprise (desktop application) versions. Immix is a software platform used by commercial central stations and businesses to consolidate a wide range of security products into one simple operator interface, essentially becoming the sole alarm management interface. Device integration functionality can vary from simple RTSP video feeds to full video/audio control along with digital input and output options. My role encompasses creating new integrations to ensure compatibility between the Immix Platform and external devices such as cameras, intercoms, VMS's and access control systems; and maintenance of existing integrations to ensure the quality of the product along with troubleshooting and diagnoses of code. The languages primarily used is C#, SQL and C++. Show less
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Caerphilly County Borough Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Jr application developer
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Jan 2013 - Nov 2013
Hired on a contract basis, I was hired to create a work item management systems for the ICT and communications department. The application was a web interface utilising HTML and ASP.net communicating to a VB.net back end containing most of the logic. The application had multiple user levels based on the council members windows login, allowing for automatic recognition along with locking certain features; such as authorising or removing a work item request. During my time with the council I became familiar with regular formal and informal progress updates along with feature presentations. Show less
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Highfields Nursing Home
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Blackwood, United Kingdom
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Head of Maintenance
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Aug 2008 - Apr 2010
At Highfields my role was to ensure the upkeep of the nursing home, this ranged from the decoration to general maintenance of both the building and the electronics within the nursing home as well as ensure all health and safety regulations were kept, which included tasks such as regular auditing and impromptu fire drills. At Highfields my role was to ensure the upkeep of the nursing home, this ranged from the decoration to general maintenance of both the building and the electronics within the nursing home as well as ensure all health and safety regulations were kept, which included tasks such as regular auditing and impromptu fire drills.
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Education
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The University of Glamorgan
Bsc(Hons), Computer Games Development