Jack Griffiths-Jackson

Customer Service Team Leader USA at MPM Products Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Manchester, England, United Kingdom, UK

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Bio

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Credentials

  • Trampolining Club Judge
    British Gymnastics
    Jan, 2011
    - Oct, 2024

Experience

  • MPM Products Ltd
    • United Kingdom
    • Manufacturing
    • 1 - 100 Employee
    • Customer Service Team Leader USA
      • May 2021 - Present

      Leader of Americas specific customer service team. Sales order processing, international exports from the USA into Canada and South America. FMCG for mass grocery, pet speciality and natural grocery customers.

    • Customer Service Team Leader
      • Sep 2019 - May 2021

      Management of the warehouse and logistics solution in the USA. Assisting the customer service manager to run an internationally operating team.

    • Business Accounts Coordinator - Middle East and USA
      • Jan 2017 - Sep 2019

      Sales order processing, invoicing, export documentation and certification for Middle East and USA export accounts. Managing the direct consumer Fullfillment by Amazon solution in North America including stock management and demand planning.

    • Junior Customer Service Coordinator
      • Sep 2015 - Jan 2017

      Consumer queries, samples and nutritional advice. Processing orders and invoices for UK wholesale and pet speciality accounts.

Education

  • Wilmslow High School
    GCSEs (9 @ A*- B), A-Levels (AAB)
    2004 - 2012

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