Experience

Metropolitan Thames Valley

• United Kingdom
• Non-profit Organizations
• 500 - 600 Employee

• Project Support Officer

  • Nov 2021 - Present

• Customer Care Officer

  • Jun 2019 - Present

  Nottingham, England, United Kingdom



Pertemps Network Group

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Consultant

  • Aug 2018 - Jun 2019

  Nottingham, United Kingdom



Reed

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Consultant

  • Dec 2016 - Aug 2018

  Nottingham, United Kingdom Recruiting temporary care and support workers for both Nottingham County Council shift cover or other unqualified social work roles



IRESA LIMITED

• United Kingdom
• Utilities
• 1 - 100 Employee

• Customer Service Manager

  • May 2016 - Dec 2016

  Nottingham, United Kingdom Managing customer services for a new startup energy company in Nottingham. Dealing with all correspondence. Setting up procedures for correspondence tracking, issue resolutions and complaints procedure. Trained other members of staff to a high professional standard.



William Hill

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Customer Service Operations

  • Nov 2015 - May 2016

  Nottingham, United Kingdom Working behind counter, taking bets and offering promotions. Fantastic job to support myself whilst completing studies at NTU



Woburn Safari Park

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Park Assistant

  • Feb 2013 - Aug 2013

  woburn Working as part of a team, in a nationally known brand, to oversee and protect members of the public when completing the leisure activities. • First point of contact to members of the public with various queries • Operated various rides and activities for visitors to participate in • Trained high ropes instructor, giving positive feedback whilst helping if customer needed rescuing • Cleaned the park, including picking up litter and cleaning boats, to a exceptional… Show more Working as part of a team, in a nationally known brand, to oversee and protect members of the public when completing the leisure activities. • First point of contact to members of the public with various queries • Operated various rides and activities for visitors to participate in • Trained high ropes instructor, giving positive feedback whilst helping if customer needed rescuing • Cleaned the park, including picking up litter and cleaning boats, to a exceptional standard Show less