Experience

Craft Silicon

• Kenya
• IT Services and IT Consulting
• 100 - 200 Employee

• Implementation Support Engineer

  • Apr 2020 - Present

  • Implementation and support of Banking, Micro-finance and SACCO alternative channels banking Applications• Coordinating of the regular project meetings during my implementation phase and ensuring the product is satisfactory to the clients’ needs.• Setting up and configuration of web services involved in Agency and ATM .• Mobile banking support and implementation.• Preparing of project documentation and responsible for accurate performance and reporting of status to the internal or external clients/customers.• Implementation of our products like:# M-pesa robot (the B2C and C2B), #ATM Configuration and implementation#Mobile banking# Agency banking# Training the clients and ensuring that they are able to use the product.• Holding meetings with the clients• Supporting the clients in case of any arising issue or problem immediately. • Closure of projects and getting sign offs before the deadline.Achievements• Jamii Bora Bank Agency implementation (APP & USSD) April-july 2016• Self Registration implementation at KWFT bank August-September 2016• IPAY Kenya Billers Integration November-December 2016• Mobile banking Implementation (French Version) Credit De Sahel (Maroua,Cameroon) January 2017-july 2017)• Mobile banking implementation MOriental bank August-September 2017• ATM implementation and configuration Botswana Savings Bank (Gaborone,Botswana) September-October 2017• Mobile banking App upgrade Credit Bank February –March 2018• First allied savings limited ATM and Mobile implementation (Kumasi,Ghana) May-July 2018• WWBG bank ATM implementation (Accra,Ghana) August–September 2018• Lions microfinance limited ATM and POS implementation (Harare,Zimbabwe) November–December 2018• Progressive credit mobile lending implementation February–June 2019• Paramount bank debit online cards implementation July–October 2019• Guardian bank Itax,ATM,Internet banking and Mobile banking upgrade April–October 2019

• Implementation Support Engineer

  • Apr 2016 - Present