Jack Nguyen

Manager, Engineering and Architecture at Sony New Media Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Monterey Park, California, United States, US

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5.0

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Raghu Gowda

I had pleasure of working with Jack at Sony NMS. Jack is outstanding technical resource with very competent technical skills. Good experience working in Microsoft technologies (.net/c#). He has good understanding of application development in AWS cloud. Jack is dedicated professional with attention to detail for requirements. He proved himself to be a dependable employee and a hard worker with solid problem solving and technical skills. Although he is a fast learner, he is very careful and cautious about his work. Jack would be a great asset to have for any team.

Stanley Lim

Jack fulfilled a multitude of roles while we were colleagues. He was not only one of the programmers for our eDiscovery processing engine used by our internal business partners, but he was also capable of supporting the web application used by our external clients. Jack was active in various R&D projects - learning the technology, then successfully integrating it as an added functionality to our in-house software. A testament to his versatility and value is that his duties had to be distributed to a few employees when he decided to pursue other opportunities. He is truly a professional of many talents.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Manager, Engineering and Architecture
      • Mar 2019 - Present

      Designed, enhance, and maintained media content delivery application. Work closely with other engineers to create web services for clients. Conducted detailed testing throughout the life cycle and resolved system issues.• Provide recommendation and advise on system development, improvements, optimization or support efforts• Managed, developed and motivates engineer for onshore and offshore • Mentor junior software developers providing them with knowledge on best practices and techniques• Convert monolith applications to microservices• Work with various teams on design, implementation, and estimation• Host daily scrum within the team for status.• RESTful APIs, C#, MS SQL, AWS services, Postgres, NewRelic and Splunk Show less

    • Senior Developer
      • Jun 2016 - Mar 2019

      • Migrated services which hosted on-primes data center to AWS Cloud• Created multiples integration RESTful APIs between clients and in house system• Converted various polling services into event-based • Code review and coach juniors team member

    • .Net Developer
      • Dec 2014 - Jun 2016

      • Collaborate with developers, QA, and managers to prioritize needs and produce high-quality software changes.• Evaluated requirements and initial mock-ups; made technology recommendations that support optimal construction, maintenance, and performance. • Daily, working with an onshore and offshore engineer to gather requirements, enhance and support the in-house application. • Designed and implement an alert application to monitor various services. • Research and develop a proof of concept (POC) for new technologies that help to improve existing services during the AWS migration. Show less

    • United Kingdom
    • Business Consulting and Services
    • 700 & Above Employee
    • Software Developer
      • Jun 2013 - Dec 2014

      Providing customized Relativity solutions, create customized applications to support our structured data investigation teams, creating a global web-based application to streamlined workflow, and supporting and enhancing proprietary data processing and document review platform. Developed a number of both desktop and database-driven (MS SQL) web applications. - Design and implement a web-based Ticketing and Tracking information System to reduce email traffic and easily track weekly team productivity. - Enhance proprietary processing engine by extend its capability to use Amazon Elastic Compute Cloud (Amazon EC2) services for quick turnaround projects or to a region with limited hardware resources. - Perform unit and system level testing on processing and hosting application. - Create custom applications to facilitate eDiscovery team. - Develop complex SQL queries or stored procedures against various data. - Working with offshore development team members to solves complex challenges and builds working software - Troubleshoot processing and hosting application and make recommendations for their improvement. - Research and develop a proof of concept (POC) for new technologies that help to improve the processing and hosting software and keep it up-to-date. • RESTful APIs, C#, MS SQL, AWS services, C++, Asp.net MVC, JavaScript/jQuery, HTML5 Show less

    • Programmer Analyst
      • Feb 2009 - Jun 2013

      Develop, maintain, and innovate data processing software. Design and implement applications, while collaborating with project managers, engineer teams, client to ensure on time completion of project deliverable. Assists staff with technical support of proprietary web application. Diagnose and address issues including user errors, client configuration issues, application processing bugs, network failures and bad data.- Implement the Audio web search service application- Develop multithreaded window service to interact between 3rd party tool and proprietary processing application.- Develop useful tools within short time frames to facilitate the support of the in-house production teams.- Implement the concept search feature to help clients retrieve conceptually similar information from unstructured digital text documents. The library is written in MFC and uses C# to make the feature available on hosting website.- Develop language determination that can identify multiple languages- Works with offshore development team to resolve technical problems with desktop computing equipment and software.- Works with client service, project manager, or Network Operations staff as appropriate to determine and resolve problems received from clients.- Optimized in house processing and hosting application.- Debug, fixed and tested applications software for monthly releases- RESTful APIs, C#, MS SQL, AWS services, C++, Asp.net MVC, JavaScript/jQuery, HTML5 Show less

    • Support Technician
      • Dec 2007 - Feb 2009

      Assists staff with technical support of proprietary web application. Diagnose and address issuesincluding user errors, client configuration issues, application processing bugs, network failures and bad data.- Works with Production teams to resolve technical problems with desktop computing equipment and software.- Works with client service, project manager, or Network Operations staff as appropriate to determine and resolve problems received from clients.- Debug and tested applications software for monthly releases Show less

Education

  • California State University-Northridge
    Bachelor's Degree, Computer Engineering

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