Jack Murkett

Student Helpdesk Support at Walsall College
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Contact Information
us****@****om
(386) 825-5501
Location
Walsall, England, United Kingdom, UK

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Credentials

  • PEARSON BTEC LEVEL 3 EXTENDED DIP. (WAS NARTIONAL DIP. 180+) in IT (NETWORKING AND SYSTEMS SUPPORT) (QCF)
    Walsall College

Experience

  • Walsall College
    • United Kingdom
    • Education Management
    • 300 - 400 Employee
    • Student Helpdesk Support
      • Mar 2017 - Present

      Main duties performed: assisting students and staff with minor problems they have encountered with an I.T related issue. This includes missing files, failed Wi-Fi connect, fixing corrupted files and teaching others to establish a connection between personal PC to a college network. Other duties include working with team to identify problems and signing off permission forms to accept responsibility for assisting. Main duties performed: assisting students and staff with minor problems they have encountered with an I.T related issue. This includes missing files, failed Wi-Fi connect, fixing corrupted files and teaching others to establish a connection between personal PC to a college network. Other duties include working with team to identify problems and signing off permission forms to accept responsibility for assisting.

Education

  • Walsall College
    2013 - 2018
  • Mirus Academy
    2008 - 2013

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