Jack Mockford

Membership Renewal Officer at Diabetes Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Experience

    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Membership Renewal Officer
      • May 2023 - Present

    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Education Officer
      • Aug 2021 - May 2022

      I work with a broad range of clinical and operational staff across the Trust which includes The Freeman and Royal Victoria Infirmary. I am responsible for the organisation and running of educational courses, events and rotations throughout the training year. Answer queries that Doctors may have relating to their PDP or current work placements. Entering and looking after data onto our own systems and data. I work with a broad range of clinical and operational staff across the Trust which includes The Freeman and Royal Victoria Infirmary. I am responsible for the organisation and running of educational courses, events and rotations throughout the training year. Answer queries that Doctors may have relating to their PDP or current work placements. Entering and looking after data onto our own systems and data.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Workforce Information Assistant
      • Nov 2018 - Aug 2021

      The workforce team is a two-person team, and we deal with all the workforce information for the whole trust and community. Daily, I provide data and reports to managers, using excel to a high standard. A lot of reports that this job requires are “ad-hoc” which means at any time I can report on anything that is asked of me by managers or other colleagues. Apart from the reports which are requested, I send out weekly, monthly and quarterly reports which are used by the senior leadership. Some of these reports are used for national statistics. During the peak of COVID19, I was chosen to be a part of the COVID19 workforce team at the trust. This team was responsible for supporting all staff with enquires, providing daily reports and helping to advise staff on what they need to do. Some of which included, Medical Isolation reports, Sickness, Staff Mask testing, Long Term sickness and other reports. This role is very much a customer service role, as lot of my day is communicating on the phone or via email to staff members who are having trouble with their systems or who need reports on their areas. This ranges from, Matrons, Ward Managers, Community Locality Managers, HR Business Partners, Communications Managers and many more. Show less

Education

  • University of Stirling
    Bachelor of Arts - BA, Politics
    2015 - 2019

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