Jack Tracy Jr.
Guest Experience Ambassador at Enterprise Center- Claim this Profile
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Topline Score
Bio
Jayne McCracken
I have know Jack for many years and have always found him to be considerate, professional and dependable. Keep up the Great Work Jack.
Rachel (Bahre) Chapman
Jack Tracy is Top Notch in his field. Jack takes a personal interest in learning about his clients, in order to make the best recommendation possible. Jack excelled at referring clients to multiple lines of business in order to build a relationship for the client and for Bank of America. It is Jack’s care, concern, professionalism and knowledge in the industry that continue to have clients coming back to him and referring both family and friends. It was a pleasure to work with Jack and learn from him and his knowledge in the Mortgage and Financial Industry.
Jayne McCracken
I have know Jack for many years and have always found him to be considerate, professional and dependable. Keep up the Great Work Jack.
Rachel (Bahre) Chapman
Jack Tracy is Top Notch in his field. Jack takes a personal interest in learning about his clients, in order to make the best recommendation possible. Jack excelled at referring clients to multiple lines of business in order to build a relationship for the client and for Bank of America. It is Jack’s care, concern, professionalism and knowledge in the industry that continue to have clients coming back to him and referring both family and friends. It was a pleasure to work with Jack and learn from him and his knowledge in the Mortgage and Financial Industry.
Jayne McCracken
I have know Jack for many years and have always found him to be considerate, professional and dependable. Keep up the Great Work Jack.
Rachel (Bahre) Chapman
Jack Tracy is Top Notch in his field. Jack takes a personal interest in learning about his clients, in order to make the best recommendation possible. Jack excelled at referring clients to multiple lines of business in order to build a relationship for the client and for Bank of America. It is Jack’s care, concern, professionalism and knowledge in the industry that continue to have clients coming back to him and referring both family and friends. It was a pleasure to work with Jack and learn from him and his knowledge in the Mortgage and Financial Industry.
Jayne McCracken
I have know Jack for many years and have always found him to be considerate, professional and dependable. Keep up the Great Work Jack.
Rachel (Bahre) Chapman
Jack Tracy is Top Notch in his field. Jack takes a personal interest in learning about his clients, in order to make the best recommendation possible. Jack excelled at referring clients to multiple lines of business in order to build a relationship for the client and for Bank of America. It is Jack’s care, concern, professionalism and knowledge in the industry that continue to have clients coming back to him and referring both family and friends. It was a pleasure to work with Jack and learn from him and his knowledge in the Mortgage and Financial Industry.
Credentials
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Residential Mortgage Loan Originator License
State of MissouriJun, 2013- Nov, 2024
Experience
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Enterprise Center
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United States
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Entertainment Providers
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1 - 100 Employee
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Guest Experience Ambassador
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Jul 2010 - Present
• Provide excellent hospitality to guests throughout events. • Assist guest with seat locations. • Provide clear and accurate directions to guests for all areas of the building. • Make recommendations for local before and after game venues. • Listen to and resolve guest concerns; notify stewards or managers, if needed. • Respond appropriately to guest illness, injury, or emergencies. • Anticipate guest needs and prevent escalation of issues. • Ensure guests are having fun and creating memorable moments. • Respond to guest inquiries both written and verbal. Show less
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PrimeLending, A PlainsCapital Company
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United States
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Financial Services
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700 & Above Employee
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Loan Originator
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Mar 2022 - Apr 2023
• Oversaw loan process from start to finish. • Negotiated terms and conditions of loans with customers. • Counseled client’s alternative ways for financial assistance. • Analyzed problems and took appropriate action to make sure solutions were met. • Ensured data entry was correct. • Assisted with any questions regarding billing process. • Sent out reminder cards to potential clients. • Collected and analyzed information regarding customer’s income, assets, investments, or debts. • Maintained a professional image that adhered to the companies’ policies. • Ensured all new clients forms were completed. • Worked in client accounts to help determine resolutions. • Explained billing process for clients and other staff. • Maintained constant communication with the public and internal departments. Show less
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Guaranteed Rate Affinity
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United States
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Financial Services
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700 & Above Employee
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VP of Mortgage Lending
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Aug 2017 - Feb 2022
• Originated mortgages and refinance loans. • Informed prospective clients of the underwriting guidelines. • Set proper customer expectations and provided timely status updates. • Completed loan applications and all pre-processing functions. • Reviewed active loan files daily and worked with cross functional partners to keep the process moving. • Restructured files as needed. • Assisted with any questions regarding billing process. • Worked in client accounts to help determine resolutions. • Explained billing process for clients and other staff. • Maintained constant communication with the public and internal departments. Show less
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Bank of America
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United States
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Banking
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700 & Above Employee
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Mortgage Loan Officer
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May 1993 - Jun 2013
• Trained and coached office associates. • Created preapproval letters for borrowers as needed. • Changed or extended docs for new clients and assisted with form completion. • Utilized US Banking portals and obtained bank deposit details for reconciliation purposes. • Oversaw pipeline maintenance. • Sent out reminder cards to potential clients. • Explained billing process for clients and other staff. • Worked in client accounts to help determine resolutions. • Assisted with any questions regarding billing process. • Ensured data entry was correct. • Used problem solving skills to restructure files as needed. Show less
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Education
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1978 - 1981
University of Missouri-Saint Louis
Business Administration and Management, General -
1974 - 1978
Chaminade College Preparatory School
High School Diploma
Community
