Jack Lonsdale
System Engineer at Qbit Computers- Claim this Profile
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Topline Score
Bio
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Credentials
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Presenting Virtually
SkillsoftAug, 2023- Sep, 2024 -
Sophos Firewall v19.5 - Technician
SophosAug, 2023- Sep, 2024 -
Certified Duo Help Desk Administrator
Duo SecurityNov, 2022- Sep, 2024 -
Certified Level 1 Duo Administrator
Duo SecurityNov, 2022- Sep, 2024
Experience
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Qbit Computers
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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System Engineer
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May 2022 - Present
Creating Timelines & completing projects including:- Microsoft Exchange to Microsoft 365 Mail Migrations- Domain Controller & hosted Server migration & installation- On-Premesis data migration to Cloud Services (SharePoint)- Configuring Windows Servers for Print Management, DNS, DHCP & File Management- Configuring hybrid remote desktop & windows server deployment- Deployment of 3CX managed phone systems & provisioning- Implementation of MFA methods like Duo & WatchGuard AuthPoint for Azure MFA and Computer Logon MFA solutions- Configuration and pre-deployment of remote communications solutions such as starlink & 4G modems- Configuration, deployment and management of Fusion Broadband SD-WAN solutions- Onboarding clients and transfer of services & licensingExperience in:- 3CX Phone System deployment & management- Sophos Firewall deployment & management- Remote Desktop deployment & management- Hybrid Active Directory deployment and management- Providing Level 1,2 & 3 support remotely and in person- Providing consumer level support via Qbit's sister company, PCGuru- Supporting complex network with layered networks including VLAN & VPN management between sites as well as SD-WAN management via Fusion Broadband Show less
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Workshop Technician
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Jul 2021 - May 2022
Experience in:- Deployment and initial configuration of Windows & Mac computers- Providing level 1 support to clients via phone- Providing consumer support over the phone, in person and remotely- Supporting project rollouts- Deployment of machines onsite
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Director/Systems Administrator
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Mar 2022 - Present
Providing after hours IT consulting, project delivery and IT support to small businesses and individuals. Providing after hours IT consulting, project delivery and IT support to small businesses and individuals.
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JH COMPUTER SERVICES
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Technician
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Jan 2021 - Jul 2021
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Storeman/Administration
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Sep 2020 - Jan 2021
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McDonald's
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1 - 100 Employee
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STAT/Food Cost Department Manager
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Dec 2019 - Aug 2020
Monitoring and taking action on Inventory Management and profitability relating to waste targets, ordering targets and other KPI'sTraining and coaching new and current crewMeeting profitability targets concerning labour, waste, and providing excellent service in order to increase salesCompleting weekly stocktakes and entering data to analyse through reports in order to identify weaknesses to be actionedUtilising Spreadsheets to track and map out action plans in order to take action on weaknesses identified through reportingDelegation and communication of tasks and action plans to crew and management teams. Show less
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Shift Assistant Manager
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May 2019 - Dec 2019
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Crew/Crew Trainer
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Dec 2016 - May 2019
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Education
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Frederick Irwin Anglican School